Analyst Master Data Management(MDM)
Role Overview
Support governance, quality, onboarding, and operational management of SAP master data for the International Business Unit.
Maintain supplier, customer, and material master data while advancing data domains from remediation to sustainable monitoring.
Key Skills for This Role
Full Job Posting
Role Overview
Support governance, quality, onboarding, and operational management of SAP master data for the International Business Unit.
Maintain supplier, customer, and material master data while advancing data domains from remediation to sustainable monitoring.
Master Data Operations
- Create, maintain, and deactivate supplier, customer, and material master data within defined SLAs.
- Fulfill CRUD requests accurately, including 48-hour fulfillment targets.
- Manage material, vendor, and customer master data lifecycle activities in SAP.
- Support supplier and customer onboarding, validations, material extensions, and deactivations.
Data Quality and Governance
- Monitor data-quality KPIs and support data domains through monitoring and remediation.
- Perform data cleansing, mass updates, remediation, and data-quality validation activities.
- Help resolve data-quality exceptions and recurring issues with data stewards and business teams.
- Participate in data standardization, stewardship, and master data compliance initiatives.
Operational Support
- Provide SAP master data operational support across the International Business Unit.
- Investigate and resolve ServiceNow incidents and support requests within SLA targets.
- Perform root-cause analysis and support production issue triage and resolution.
Required Qualifications
- Requires 2-5 years of experience in MDM, data governance, or SAP master data operations.
- Requires understanding of Material Master, Supplier/Vendor Master, or Customer Master.
- Requires SAP ECC and/or SAP S/4HANA master data process knowledge.
- Requires ServiceNow incident management, advanced Excel, and data analysis and reporting capabilities.
- Basic SQL and mass-update or migration tool experience are preferred.
Professional Competencies
- Requires analytical problem-solving, stakeholder management, communication, ownership, and ability to manage competing priorities.
- Work involves global teams across Europe, APAC, and North America.
Additional Appended Content
The posting also contains a generic IT Operations Analyst I description covering application support, troubleshooting, performance monitoring, and user assistance.
That appended content states less than one year of experience and differs from the MDM Analyst role requirements.
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