Analyst, Information Technology

We are looking for a highly motivated individual to act in the role of IT Analyst, to support the company’s growing IT Operation’s needs. Highly organized and confident in ability to coordinate projects within set deadlines, organizing and coordinating meetings. Ongoing cooperation with other departments and a range of internal and external stakeholders. This role will work with multiple technologies to address challenging IT issues in fast-paced, dynamic, and rapid-growth environment. You will be responsible for establishing and maintaining positive relationships throughout IT, while delivering timely, viable solutions. This position is based in the Arlington, Virginia office.

General Description Duties & Responsibilities

Manage the day-to-day aspects of IT Operations projects (may include multiple projects) with regard to scope, schedule, resources and budget

Participate in IT Operations which includes Demand Intake, Procurement, Vendor Onboarding, Vendor Analysis, Demo and Trial License request management

Provide customer input represented in both technical and business terms with descriptive requirements to ensure the value of the project is realized

Create end user and internal IT Operations team documentation

Create and drive project plans to optimize resources

Coordinate activities of sub-teams

Document and communicate status, issues, and risks in a timely manner to project team and senior management

Develop comprehensive project plans to be shared with clients as well as other staff members

Manage project issues to resolution

Track project performance, specifically to analyze the successful completion of short and long-term goals

Serve as the first point of escalation for the project team

Build strong relationships between various IT teams

Ability to clearly & concisely communicate complex information to disparate audiences.

Perform other related duties as assigned