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Analyst, Governance, Risk & Compliance Tech (Emiratized Role)

First Abu Dhabi Bank
Abu Dhabi, UAE
Junior · 2–3 years experience
Onsite
Discovered 3 weeks ago

Full Job Posting

KEY RESPONSIBILITIES

  • Create process documentation/workflows, knowledge articles and self-service guidance for IT Services
  • Collect and document of business requirements for project and process improvement/automation efforts
  • Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
  • Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed-upon service levels
  • Conduct maturity assessments against the process activities to highlight areas of improvement or concerns
  • Identify issues and risks
  • Bring inconsistencies and problems to the attention of management
  • Participate in the problem resolution
  • Track major incident management process and ensure adherence of the process and escalation requirements within the various support and delivery areas
  • Prepare incident details for post-mortem incident reviews
  • Extract reports and provide a high-level analysis of data for review.
  • Collaborates with team to create high-quality deliverables
  • Identifies trends and uses robust data for suggesting areas of improvement in process and deliverables
  • Collects and monitors results of various team initiatives
  • Assists in building practice framework and guidelines
  • REQUIREMENTS / QUALIFICATIONS:
  • University degree in Computer Science and/or equivalent experience.
  • 2-3 years of experience in
  • Proficiency in Statistical languages, statistical software
  • Proficient technical writing capabilities and Sufficient analytical skills
  • Good team player with the ability to work very effectively in a collaborative and team-oriented manner with other team members. Must have initiative and positive work attitude and must be a quick learner with a zeal for self-learning. Must be confident, eager and willing to take on new challenges. Must be cooperative with good interpersonal, negotiation and conflict resolution skills.
  • Good written and oral communication skills.
  • Hands-on experience with data visualization
  • Practical experience generating process documentation and reports
  • Comprehensive experience in business change through analytical skills
  • Experience with best Project management methodologies (Agile, waterfall, Iterative)
  • Understanding of Design thinking practices
  • Understanding of Cloud / AWS platforms

Qualifications

  • Hands-on experience with data visualization
  • Experience with best Project management methodologies (Agile, waterfall, Iterative)

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