Analyst, Crew Operations

Role overview

Responsibilities

• Allocate crew resources in real time and ensure full flight coverage across the network.
• Resolve disruptions while complying with regulations, labor agreements, and company policies.
• Use emerging technologies and support implementation of tools and processes.
• Use operational data to improve resource allocation and outcomes.
• Optimize crew assignments for safety, reliability, compliance, and cost efficiency.
• Coordinate with partner teams and manage crew trip logistics, including scheduling changes and hotel accommodations.
• Use legacy systems and next-generation optimization tools to support decisions.

Minimum qualifications

• High school diploma, GED, or equivalent.
• Bachelor’s degree or equivalent work experience and at least two years of related experience.
• Working knowledge of Microsoft Word, PowerPoint, and Excel.
• Ability to plan competing priorities, meet strict deadlines, and work in a fast-paced team with minimal supervision.
• High attention to detail in maintaining personnel records affecting pay, job status, and benefits.
• Must be performing satisfactorily in current position.
• Must be at least 18 and authorized to work in the United States.

Preferred qualifications

• Superior analytical and organizational skills are preferred.
• Project management experience and exposure to analytical or reporting software are preferred.

Benefits and perks

• Benefits include competitive compensation, profit sharing, performance incentives, a 401(k) with company contributions, paid time off, and health benefits.
• Additional offerings include family care assistance, wellbeing programs, space-available flight privileges, career development, community programs, employee resource groups, recognition rewards, and discounts.