AISC Account Executive - Remote with PST hours

About the Position

Key Responsibilities

• Serve as a full cycle account manager from opportunity identification to delivery and power-on, ensuring business execution and customer satisfaction within named accounts.
• Serve as Secondary contact for all customer communications and serve as Primary for particular functions.
• Lead internal and external meetings related to supporting key customers including occasional early-morning or late-night to collaborate with global team members.
• Maintain task trackers and routine slide deck updates for internal and external stakeholders.
• Schedule breakout sessions and ensure tasks are closed out.
• Lead operational execution as representative of Sr AE and advocate for the customer when they cannot be present.
• Drive internal discussion with our stakeholders to help ensure prompt communication and resolution for any customer satisfaction issue that arises.
• Chase new leads and lines of business within account base.
• Respond to RFPs in collaboration with Sr AE.
• Travel for key customer meetings (QBRs) and special events (conferences/factory tours).

Basic Qualifications

• Bachelor’s Degree in Business Administration, Marketing or relevant field.
• 7+ years of Experience as a Full cycle account manager from opportunity identification to delivery and power-on, ensuring business execution and customer satisfaction within named accounts.
• 5+ years of Experience serving as a secondary contact for all communications.
• 5+ years of Experience supporting infrastructure solutions, datacenter or hyperscale outside and inside sales.

Preferred Qualifications

• 7+ years of Experience serving as a secondary contact for all communications.
• 7+ years of Experience supporting infrastructure solutions, datacenter or hyperscale outside and inside sales.
• Experience advocating for Customer when they cannot be present.
• Experience driving internal discussions to ensure alignment and clear communication to Customer.
• Experience chasing new leads within infrastructure, hyperscale, or datacenter account base.
• Experience delivering reports and data-driven insights to drive stronger return.
• Experience preparing materials that will be presented to leadership both internally and at a Customer site.
• Proficiency with Microsoft Office Suite and comfortability with cold calling.
• Strong sense of priority and ability to operate independently.
• Strong verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Eagerness to travel for key customer meetings and events.