AI & Process Automation Engineer

Position summary

Duties

• Analyze current processes and workflows, identify automation opportunities, and document current and future-state processes and system requirements.
• Gather business requirements through stakeholder meetings, interviews, and workshops; develop process maps, user stories, workflow documentation, and implementation plans.
• Design and implement AI-powered solutions using Microsoft Copilot, Power Platform, Power Automate, Power BI, and related technologies.
• Create dashboards, reports, and analytical tools; monitor implemented solutions using KPIs.
• Support testing, validation, and deployment; ensure policy, data security, governance, and responsible AI alignment.
• Train end users and stakeholders, and continuously identify process and technology improvement opportunities.

Required qualifications

• Bachelor’s degree in Business Administration, Information Systems, Data Analytics, Computer Science, Engineering, or a related field, or equivalent education and experience.
• Experience in business analysis, process improvement, digital transformation, or operational excellence.
• Experience using Microsoft Copilot, Power Platform, Power Automate, Power BI, or similar business technology solutions.
• Strong understanding of workflow automation, business process redesign, and change management.
• Analytical, problem-solving, critical-thinking, communication, presentation, and stakeholder-management skills.
• Ability to translate business requirements into actionable solutions, manage competing priorities, and work independently and collaboratively.

Preferred qualifications

• Experience implementing AI-enabled business solutions.
• Experience with SQL, data visualization, business intelligence tools, or reporting platforms.
• Knowledge of Lean, Six Sigma, Continuous Improvement, or Operational Excellence methodologies.
• Familiarity with ERP, CRM, HRIS, or other enterprise systems.
• Understanding of responsible AI governance, security, compliance, and data privacy.

Work environment

• The role may be performed remotely and includes occasional travel to company facilities or customer locations.
• The posting notes work in a standard office environment and extended periods of sitting, standing, and computer use.

Employment and benefits

• The position is full-time and exempt.
• Compensation is described as competitive and commensurate with experience; no pay cadence or amount is specified.
• Benefits include medical, dental, vision, retirement savings, paid time off, and professional development opportunities.