AI Outcome Engineer, Forward Deployed Engineering, Google Cloud

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
• Five years of experience troubleshooting technical issues for internal or external partners or customers.
• Experience with technical delivery strategies and interfacing with product or engineering organizations.
• Experience in system design or orchestration frameworks, such as LangGraph, AutoGen, or CrewAI.
• Experience with enterprise integrations, cloud infrastructure, or AI/ML model deployments.

Preferred qualifications

• Experience working directly with core product or engineering teams on infrastructure or AI/ML deployments, technical delivery strategy, and debugging systems is preferred.

About the role

Responsibilities

• Partner with account teams and Practice Customer Engineers to assess feasibility, shape adoption-focused proposals, and validate forward-deployed engineering requests.
• Diagnose complex customer implementation issues from code-level context, identify product bugs, and test workarounds.
• Liaise with Product and Engineering to troubleshoot deployment blockers and turn field feedback into feature requests.
• Guide implementation strategy and own technical delivery realities alongside customer-facing teams.

Hiring process and authorization

• In most instances, interviews for this role are in person.
• Applicants must have work authorization in Saudi Arabia; the role is not eligible for work visa sponsorship.

Equal opportunity