AI Implementation Officer
Role Overview
Coordinates the implementation, integration, adoption, and continuous improvement of AI solutions across the organization.
Works with stakeholders, vendors, consultants, developers, and technology partners to deliver AI initiatives.
Key Skills for This Role
Full Job Posting
Role overview
Coordinates the implementation, integration, adoption, and continuous improvement of AI solutions across the organization.
Works with stakeholders, vendors, consultants, developers, and technology partners to deliver AI initiatives.
Responsibilities
- Identify business processes and use cases where AI can improve efficiency, customer experience, productivity, or decision-making.
- Coordinate AI tool, platform, and solution implementation and rollout.
- Translate business requirements into AI implementation plans.
- Support integration with existing systems, applications, and workflows.
- Manage projects from planning through deployment and post-launch optimization.
- Conduct testing and user acceptance assessments before deployment.
- Train employees and guide effective use of AI tools.
- Monitor performance, adoption, accuracy, and business impact.
- Create documentation, procedures, user guides, and implementation reports.
- Promote responsible AI use covering privacy, security, transparency, and governance.
- Monitor emerging technologies, recommend solutions, establish KPIs, report outcomes, and scale successful implementations.
Required experience
- Five years of experience in technology implementation or digital transformation is required.
Preferred skills
- Experience with AI tools and enterprise AI platforms is preferred.
- Familiarity with APIs, cloud platforms, workflow automation, and system integrations is preferred.
- Knowledge of Microsoft Copilot, ChatGPT Enterprise, Azure AI, Google Cloud AI, AWS AI services, or similar platforms is preferred.
- Experience with CRM, ERP, or other business automation tools is preferred.
- Understanding of prompt engineering and AI workflow design is preferred.
- PMP, PRINCE2, or Agile/Scrum certification is an advantage.
Work location
- Work location: In person.
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