AI/Automation Analyst
Role Overview
We are building AI into the way our go-to-market organization operates, sells, serves customers, and scales.
This role exists to identify the highest-value opportunities for AI across the revenue engine, prove the business case with data, and build practical agents and workflows that improve productivity, decision quality, speed, and customer experience.
This is a hands-on, business-facing builder role for someone who can operate across Sales, Marketing, Customer Success, and Revenue Operations.
You will not simply receive a backlog.
You will create one by finding friction, quantifying the opportunity, designing the solution, building and testing it, launching it with the field, and measuring whether it worked.
The right person blends GTM judgment, AI fluency, data analysis, and enough technical depth to move from idea to production.
This is not an advisory-only role and it is not a research role.
It is for someone who can ship useful AI-enabled workflows that real teams adopt.
Key Skills for This Role
Full Job Posting
Requirements
- 5+ years in revenue operations, sales operations, marketing operations, business systems, data analytics, automation, or applied AI, with strong exposure to GTM workflows.
- Demonstrated hands-on building: you have shipped AI-enabled workflows, automations, agents, or internal tools that real users adopted, and you can explain what you built, why it mattered, and how you measured impact.
- Strong data fluency, including SQL and advanced spreadsheet analysis, with the ability to size an opportunity, define baseline metrics, and build reporting that proves whether the work created value.
- Working knowledge of the GTM technology stack, including CRM platforms such as Salesforce or HubSpot, marketing automation, sales engagement, conversation intelligence, customer success, support, and reporting tools.
- Experience with LLM APIs, agent-building platforms, prompt design, structured outputs, retrieval or knowledge grounding, tool/function calling, and practical guardrails for production use.
- Experience with automation and integration tooling such as Zapier, Make, n8n, Workato, Tray.io, native CRM flows, webhooks, or API-based integrations.
- Comfort with light scripting or technical configuration, preferably Python or JavaScript, APIs, JSON, data transformation, and troubleshooting across systems.
- Practical understanding of evaluation, testing, monitoring, failure handling, privacy, security, and cost management for AI-enabled workflows.
- Strong stakeholder management skills, with the ability to ask good questions, translate between business needs and technical constraints, and challenge requests when the business case is weak.
- Self-directed and outcome-oriented. This role is defined by what you discover, build, launch, and improve, not only by what you are assigned.
- Nice to Have
- Experience in a B2B services, SaaS, MSP, technology, or complex sales environment.
- Familiarity with RAG, vector databases, embeddings, re-ranking, evaluation harnesses, or AI observability tools.
- Experience with data warehousing, reverse ETL, BI tooling, or analytics engineering.
- Experience supporting sales productivity, sales enablement, forecasting, renewal management, or customer lifecycle workflows.
- Prior exposure to AI SDR, conversation intelligence, forecasting, proposal generation, or account planning tools.
- This Role Is a Strong Fit If
- You like ambiguous, high-impact problems and can turn them into a practical sequence of work.
- You are comfortable challenging assumptions, but you do it constructively and with the goal of creating a better answer.
- You care about adoption as much as architecture.
- You can move between executive-level business context and detailed workflow design without losing the thread.
- You are energized by building the operating model for how AI becomes part of daily GTM execution.
About Thrive
Thrive is a private global managed IT and cybersecurity services provider serving small and mid-market organizations.
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