AI Architect - SaaS GTM Tech & Analytics | IC4
Key Skills for This Role
Full Job Posting
Responsibilities
- Define the technical roadmap and architecture for Technology & Product Operations org, including key decisions on frameworks, tooling, and practices. Partner with R&D to build applications leveraging our internal platforms, as well as provide input to R&D on enhancements to our technical platforms and data infrastructure
- Lead the hands-on design, development, and deployment of scalable data products, AI/ML models (e.g., member friction, customer impact, anomaly detection), and GenAI-powered agentic workflows.
- Serve as the subject matter expert on applying modern AI, LLMs, and ML techniques (e.g., RAG, fine-tuning) to solve GTM business problems within Enterprise Applications in partnership with Operations, Data Science and Engineering team
- Design for quality and trust: define evaluation criteria, build active monitoring, implement safe use guardrails, and continuously measure AI feature performance against business outcomes.
- Mentor operations and analytics colleagues on AI tooling and applications, setting a high bar for technical rigor, code quality, and engineering best practices through a lead-by-example approach.
- Operate at scale and in production: instrument features to minimize latency and cost, maximize reliability and accuracy; debug failure modes; iterate based on real usage.
- Collaborate with Product, Engineering, and Data Science teams to operationalize and scale models from prototype to production, ensuring reliability and measurable business impact.
- Translate complex technical concepts and model outputs into clear, concise, and actionable narratives for non-technical stakeholders and senior leadership.
Basic Qualifications
- Bachelor's degree in Computer Science, Engineering, or a related field, OR equivalent practical experience.
- 5+ years of professional software engineering experience building and maintaining production applications.
- 5+ years of experience building or contributing to enterprise or business applications (line-of-business tools, internal platforms, workflow systems, or similar).
- 1+ years of experience with GenAI technologies and frameworks (e.g., LangChain, LLM APIs).
- 1+ years of architecting, building, and deploying machine learning models and/or automated data solutions in production environments.
- Experience defining and applying AI evaluation strategies, prompt engineering techniques, and safety/guardrail patterns in real systems.
- Strong knowledge of responsible AI practices: handling sensitive data, access control, PII, abuse mitigation, and human-in-the-loop patterns.
- Experience with modern GenAI frameworks and tooling (e.g., LLM APIs, orchestration frameworks, agent frameworks, vector stores, RAG pipelines).
- Experience operating software at scale — designing for reliability, performance, and cost in production.
- Experience with observability, evaluation, and experimentation tooling for AI features (offline evals, online A/B testing, tracing, feedback loops).
- Comfort working across the stack as needed (backend services, APIs, and front-end integration) to deliver a complete user experience.
- Strong product instincts: a sense for what makes an AI feature genuinely useful versus merely impressive.
- Experience with enterprise business applications including Dynamics, Microsoft Fabric, and Gong among others.
- Python
- JavaScript
- SQL
- Machine Learning
- Model Development & Deployment
Preferred Qualifications
- Experience defining and applying AI evaluation strategies, prompt engineering techniques, and safety/guardrail patterns in real systems.
- Strong knowledge of responsible AI practices: handling sensitive data, access control, PII, abuse mitigation, and human-in-the-loop patterns.
- Experience with modern GenAI frameworks and tooling (e.g., LLM APIs, orchestration frameworks, agent frameworks, vector stores, RAG pipelines).
- Experience operating software at scale — designing for reliability, performance, and cost in production.
- Experience with observability, evaluation, and experimentation tooling for AI features (offline evals, online A/B testing, tracing, feedback loops).
- Comfort working across the stack as needed (backend services, APIs, and front-end integration) to deliver a complete user experience.
- Strong product instincts: a sense for what makes an AI feature genuinely useful versus merely impressive.
- Experience with enterprise business applications including Dynamics, Microsoft Fabric, and Gong among others.
- Suggested Skills
- Python
- JavaScript
- SQL
- Machine Learning
- Model Development & Deployment
- LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $141,000 to $231,000.
- Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
- The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
- Equal Opportunity Statement
- We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
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- Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
- Documents in alternate formats or read aloud to you
- Having interviews in an accessible location
- Being accompanied by a service dog
- Having a sign language interpreter present for the interview
- A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
- LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
- San Francisco Fair Chance Ordinance
- Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
- Pay Transparency Policy Statement
- As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
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- LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.
- Join us to transform the way the world works.
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