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Agile Product Management Advisor

The Cigna Group
Dubai, UAE
Full-time
Onsite
Discovered 1 weeks ago
Agile product managementProduct vision and roadmapAgile methodologyDesign ThinkingProduct discoveryEpic and feature decomposition

Full Job Posting

Role purpose

Agile Product Management Advisor for Care Services MEA in the MEA Transformation Office; the external job description calls the role Agile Product Manager.

Owns product vision and direction and aligns business, portfolio, customer needs, and delivery execution.

Aligned to Health Operations Care Services for Cigna Healthcare MEA, with leadership responsibility for the scrum team’s Product Owners.

Focus areas include Claims Management, Access to Care, Clinical Care Management, Customer Services, and Provider Management.

Supports straight-through processing, AI-driven decision support, improved member and provider experience, and regulatory-compliant operations.

Acts as liaison between business stakeholders and technology, setting objectives, communicating capability needs, and establishing strategic roadmaps.

Product strategy and discovery

  • Own and articulate product vision and roadmap aligned with business strategy, customer needs, and market context.
  • Align roadmap priorities and capacity allocation with portfolio leaders.
  • Collaborate with Customer Experience, Data Analytics, and Architecture to shape and evolve the roadmap.
  • Lead Design Thinking discovery to identify feasible, desirable, and viable solutions.
  • Shape product evolution as Epics and facilitate decomposition into Features with Product Owners.
  • Use data, insights, and customer feedback to validate hypotheses and continuously improve products.
  • Align metrics with business objectives, prioritize features for value, and report measurable outcomes with Outcome Owners.

Delivery and team leadership

  • Work with Portfolio Managers and Epic Delivery Leads to agree priorities and track progress.
  • Communicate product vision and roadmap with the Agile Release Train and share priorities during PI Planning.
  • Manage and prioritize the ART feature backlog to maximize value delivery.
  • Collaborate with the Release Train Engineer to foster predictable, accountable delivery and assess train performance.
  • Be accountable for transitioning Features and Epics to Done.
  • Build and lead high-performing Product Owner teams; provide training and coaching and audit backlogs for quality.
  • Foster a growth mindset and psychologically safe culture that encourages learning and experimentation.
  • Partner with Customer Experience and UX/UI teams and establish feedback loops with members, providers, and operations users.

Required skills and experience

  • Bachelor’s degree required.
  • Strong English language skills required.
  • Knowledge of agile methodology required.
  • JIRA or an equivalent tool experience is preferred.
  • Healthcare experience is preferred.
  • Technically deep and business savvy enough to work with cross-functional partners.
  • Proven ability to build strong working relationships and credibility across functions and business lines.
  • High attention to detail; able to manage competing priorities, make decisions, and solve problems.
  • Able to work independently and collaboratively in a fast-paced, changing environment.
  • Strong interpersonal, facilitation, and presentation skills.
  • Some flexibility to work with international health stakeholders across regions and time zones.
  • SAFe Product Owner / Product Manager certification is required before or after hire.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, describes itself as an advocate for better health and helps customers navigate the healthcare system.

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