Agile Delivery Lead - IT Business Platform Management

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers Fly Better .

As an Agile Delivery Lead- IT Business Platform Management , you will be responsible for end-to-end delivery of initiatives that span vendor-led CAPEX projects, salesforce projects, in-house product enhancements, support releases, and technical debt reduction.

You ll work closely with strategic vendor partners to manage delivery timelines, budgets, and quality, ensuring that all integrations between vendor-built systems and Emirates enterprise platforms meet our technical and operational standards.

In this role you will: Schedule user stories from the technical product backlog to the Sprint plan, focusing on regular and timely delivery of business value initiatives; facilitates agile ceremonies, e.g. product backlog refinement, sprint planning, daily stand-ups, sprint reviews, retrospectives.

Manage risks, assumptions, issues and dependencies removing impediments / blockers to ensure optimal flow of value.

Guide the team on the use of Agile/Scrum practices and values to delight the business and how to elicit the most out of self-organisation.

Assess the Scrum Maturity of the team and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team.

Promotes empowerment of the team, ensuring that each team member is fully engaged in the initiatives and is making a meaningful contribution, and encourage a sustainable pace adhering to the agreed quality management plan with the team.

Work collaboratively with the Technical Product Owners to refine, clarify and maintain the product backlog; together with the TPO schedules and commits stories into sprints and visualises progress.

Support the Technical Product Owners in managing business expectations and transparency in both product backlog and schedule for all initiatives.

Define and manage a well-defined process and champion ongoing process improvement initiatives to implement best practices for Agile Delivery Management and effectively manage conflict resolution.

Ensure the Acceptance Criteria and Definition of Done (DOD) is being followed; make sure that each team member is fully engaged in the stories and making a meaningful contribution.

Encourage a sustainable pace adhering to the agreed quality management plan with the team.

Maintains an agile project management tool (ScrumDesk, JIRA, etc.)