After Sales Manager-New Product Development | Al-Futtaim Automotive | FAMCO

177859

Overview Of The Role

Sales Management And New Business Development

• Lead the growth of aftermarket sales for parts, maintenance contracts, technical services, and customer support solutions.
• Drive new business development initiatives across the Oil & Gas, Marine, Industrial Equipment, and Energy sectors.
• Identify and develop opportunities for new product development and service offerings that support business growth.
• Create and execute sales strategies that achieve annual revenue, profitability, and market share objectives.
• Develop annual maintenance and service contract programs for customers across the United Arab Emirates.

Customer And Market Development

• Build strong relationships with customers, contractors, engineering companies, and operators within the Oil & Gas and Marine industries.
• Manage key customer accounts while identifying opportunities to increase wallet share and customer retention.
• Prospect and convert customers currently utilizing competitor products and aftermarket services.
• Support customers through technical consultation, service planning, and lifecycle management solutions.

Product And Market Intelligence

• Gather market intelligence related to Oil & Gas Equipment, Marine Equipment, Air Compressors, and Industrial Products.
• Monitor competitor activities, pricing strategies, customer trends, and emerging market opportunities.
• Work closely with inventory, product management, and operations teams to improve product availability and service performance.
• Contribute to the development of new products, customer support programs, and aftermarket growth initiatives.

Commercial And Operational Excellence

• Prepare accurate sales forecasts and business plans for parts and labor revenue.
• Monitor performance against sales targets and profitability objectives.
• Support credit management and receivables collection activities.
• Maintain a strong customer relationship management database and customer mapping strategy.

Required Skills To Be Successful

• Strong experience in Oil & Gas Sales and Industrial Equipment Sales.
• Proven success in New Business Development and New Product Development.
• Experience managing aftermarket sales, service contracts, and customer support programs.
• Strong technical understanding of air compressors, rotating equipment, industrial machinery, or related products.
• Excellent customer relationship management and account development skills.
• Strong negotiation, presentation, and commercial management capabilities.
• Ability to identify market opportunities and convert them into profitable business.
• Strong analytical, forecasting, and strategic planning skills.

About The Team

• You will join a dynamic team responsible for supporting customers across Oil & Gas, Marine, Industrial Equipment, and Energy sectors.
• The team focuses on delivering innovative aftermarket solutions, maximizing customer equipment performance, and driving sustainable business growth through technical expertise and exceptional customer service.
• What Equips You for the Role
• Diploma or Degree in Mechanical Engineering.
• Minimum of 5 years of experience in aftermarket sales, Oil & Gas Sales, Industrial Equipment Sales, or Marine Sales.
• Proven experience in New Business Development and customer acquisition.
• Strong knowledge of aftermarket parts, service operations, maintenance contracts, and technical support.
• Experience working with Air Compressors, Industrial Equipment, Oil & Gas Equipment, Marine Equipment, or related products.
• Knowledge of electrical systems, control and instrumentation systems, diesel engines, and electrical motors.
• Demonstrated ability to manage key accounts and deliver commercial growth.

About Al-Futtaim Automotive

Al-Futtaim Automotive