AFC Data Analyst
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Key skills for this role
About the Role
Analyze AFC transaction data to provide insights on ridership and revenue, utilizing advanced analytics and collaborating with stakeholders in public transportation.
Key Skills for This Role
Full Job Posting
Overview
We are seeking an experienced AFC Data Analyst to support data-driven decision-making within public transportation systems.
The ideal candidate will have deep expertise in analyzing fare collection data, passenger behavior, revenue performance, and system efficiency, with a strong understanding of transportation operations.
Data Analysis & Reporting
Analyze AFC transaction data (smart cards, mobile tickets, contactless payments) to identify trends in ridership, revenue, and passenger flow.
Develop dashboards and reports tracking KPIs such as ridership, fare evasion, peak usage, and revenue leakage.
Perform data validation and quality checks to ensure integrity of AFC datasets.
Transportation Insights
Provide insights into passenger travel patterns, route performance, and network utilization.
Support planning teams with demand forecasting and capacity planning.
Analyze multimodal integration (bus, metro, tram) using AFC data.
Advanced Analytics
Build predictive models for ridership forecasting, fare optimization, and demand analysis.
Apply statistical techniques and machine learning where applicable.
Conduct scenario analysis to support policy or fare structure changes.
System & Data Management
Work with AFC system vendors and internal IT teams to manage data pipelines and integrations.
Extract, transform, and load (ETL) large datasets from AFC systems and data warehouses.
Ensure compliance with data governance and security standards.
Stakeholder Collaboration
Collaborate with operations, finance, and planning teams to translate data into actionable insights.
Present findings and recommendations to senior stakeholders and leadership.
Support audits and regulatory reporting requirements.
About you
Education
- Bachelor s degree in Data Science, Statistics, Computer Science, Transportation Engineering, or related field.
- Master s degree preferred.
Experience
- 10+ years of experience in data analysis, ideally within public transportation or mobility sectors.
- Proven experience working with AFC systems (e.g., Cubic, Thales, Scheidt & Bachmann, etc.).
Technical Skills
- Strong proficiency in: SQL (advanced level).
- Python or R for data analysis.
- Data visualization tools (Power BI, Tableau).
- Experience with: Big data platforms (e.g., Hadoop, Spark) is a plus.
- GIS tools (ArcGIS/QGIS) for spatial analysis.
- ETL tools and data warehousing concepts.
Domain Knowledge
- Strong understanding of:
- Public transportation operations.
- Fare structures and ticketing systems.
- Transit KPIs and performance metrics.
Soft Skills
- Strong analytical and problem-solving skills.
- Excellent communication and storytelling with data.
- Ability to work cross-functionally in complex environments.
Preferred Qualifications
- Experience in smart mobility or digital ticketing transformation projects.
- Knowledge of contactless EMV payment systems.
- Familiarity with real-time data analytics in transportation.
- Experience in large-scale metro, rail, or bus network environments.
- Rewards & benefits
- Explore the rewards and benefits that help you thrive at every stage of your life and your career.
- This includes:
- Tax-free salary.
- Life insurance coverage.
- Medical insurance.
- Annual leave balance.
- Company gratuity scheme.
- Discretionary bonus program.
- Annual flight contribution.
- Transportation & housing allowances.
- Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.
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