Advisor, Transportation Performance

Role overview

Key responsibilities

• Monitor reliability and performance, investigate root causes, identify emerging issues, and help prepare action plans.
• Provide data-driven recommendations to senior advisors and analyze operations data for regular and ad hoc reports.
• Guide analysts in producing accurate, actionable, scalable, and reproducible analyses.
• Apply transit operations, quantitative analysis, data mining, and visualization to communicate problems and solutions.
• Support delay logs and other Transportation Group information systems.
• Develop proposals, forms, workflows, business processes, data-modeling requirements, and system specifications.
• Represent the section on committees and present to senior management and external stakeholders.
• Support respectful, inclusive, and accessible service; participate in the TTC Customer Service Ambassador Program.

Qualifications and experience

• Related university degree or college diploma, or equivalent education, training, and related experience.
• Experience using large datasets to develop operationally sound, cost-sensitive action plans and integrate data from multiple sources.
• Sound statistical-methods knowledge, strong Microsoft Excel skills, and knowledge of at least one interactive visualization tool such as MicroStrategy or Power BI.
• Strong analytical, problem-solving, judgment, organizational, deadline-management, and communication skills; ability to learn new software quickly.
• Python, ArcGIS, and public transportation industry experience are considered assets.
• Must have or rapidly acquire knowledge of Ontario human rights, disability accommodation, and accessibility requirements.

Skills

• Relevant capabilities include analytical skills, quality assurance, industry knowledge, research, mathematical calculations, statistical analysis, and office software.

Schedule and term

• Temporary position through April 29, 2028; 35 weekly hours, day shift, with Saturday and Sunday off.

Workplace

• Hybrid work arrangement.

What the TTC offers

• The TTC describes a flexible hybrid approach, professional development and learning programs, leadership development, and colleague well-being support.