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Advisor, Operations Services

Canadian Air Transport Security Authority
Ottawa, CAN
Full Time, Contract
Mid · 3+ years experience
Hybrid
CAD 74838-93546 yearly / year
Discovered 1 months ago

Full Job Posting

Why is CATSA a great fit for you?

CATSA is a world leader in aviation security, mandated to protect the public by delivering security screening operations at 89 designated airports across Canada. As a Crown corporation, CATSA is accountable to Parliament through the Minister of Transport.

We champion innovation and creativity and offer a welcoming and inclusive workplace where employees can be their true selves and take pride in being part of a mission that matters.

If you are a motivated professional seeking a position within a multifunctional and collaborative environment and you are looking for the next great adventure, CATSA is the place for you!

Summary of responsibilities

  • The Advisor, Operations Services is responsible for administering the framework supporting the coordination and delivery of technical contract management activities in order to execute CATSA’s contracts supporting screening services. They are responsible for providing project support and advice, and overseeing stakeholder relationships specific to the programs supporting screening services. These include uniform, consumables and sanitization contracts. The Advisor, Operations Services performs all other duties and responsibilities related to the position as required.

Key Tasks and Responsibilities

  • Assists the Manager, Operations Services with the interaction with third parties to resolve any issues or draft any amendment to the contracts.
  • Provides support or lead projects as assigned, as they relate to procurement, process improvement, and/or technology implementation projects and initiatives.
  • Liaises with other members of the Operations branch as required through the implementation cycle of various projects.

To qualify for the position, you must have

  • Graduation from a recognized college or university with specialization in public administration, business, or another specialty relevant to the duties of the position.
  • Three (3) to five (5) years of experience supporting program operations management.
  • Experience in organizing, collecting and analyzing information and developing reports, briefing materials, presentations and correspondence.
  • Experience tracking and maintaining data on various activities, projects and initiatives.
  • Experience in providing advice and recommendations to various levels of management.
  • Experience in developing collaborative relationships and establishing and coordinating multi-disciplinary project teams across various geographical areas.
  • Knowledge of problem-solving methodologies and principles.

This position is best suited to individuals with the following skills and abilities

  • Strong business writing skills.
  • Focused, meticulous and detail-oriented.
  • Possesses a strong sense of self-accountability.
  • Service oriented with an ability to liaise with various levels of management.
  • Ability to focus on continuous improvement activities and innovative problem solving.
  • Ability to multi-task and prioritize.
  • Ability to work in a time-sensitive environment.
  • Strong organizational and time management skills.
  • Ability to work individually but also in a team environment.

Valuable skills include

  • Knowledge of CATSA’s mandate and priorities, as well as an awareness of relevant legislation impacting CATSA.
  • Experience in the air transportation or security industry.

Specific work requirements

  • Language Profile: English Essential;
  • Ability to travel as required;
  • Ability to obtain and maintain a Reliability security clearance.

How to apply

  • If you feel you are the ideal candidate for this position, please click on the following link to submit your application before September 28, 2026 by 11:59pm EST.

Additional information

Please note that candidates that meet all the position requirements, including the language profile, will be given first consideration however, we invite all interested candidates to submit their applications;

While we appreciate all the candidates’ interest, only those being considered in the process will be contacted;

CATSA will use this opportunity to establish a candidate pool that may be used to staff permanent or fixed-term positions with similar responsibilities and qualifications.

Our commitment to Diversity, Equity and Inclusion

As an employer committed to a fostering a diverse and inclusive workforce that reflects the public we serve, we encourage candidates in designated groups - women, visible minorities, Aboriginal persons and persons with disabilities - to apply and self-declare by answering the questions on the online application form.

CATSA is committed to fostering an inclusive recruitment process and work environment. Accommodations are available at every stage of the hiring process and may include pre-interview information, modified interview formats, accessible settings, adaptive technologies, additional time, and more. These measures are designed to remove barriers and ensure a fair assessment, allowing candidates to fully demonstrate their skills and qualifications.

Candidates who require accommodations that prevent them from applying online should communicate via [email protected] or 1-833-339-1021 (TTY) prior to the closing date.

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