Advanced Specialist, Technology Solutions
Full Job Posting
Who we are
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].
Job: Service Owner
Job Family: TECHNOLOGY
Organization: Corporate Human Resources
Schedule
- FULL_TIME
Workplace Type
- Remote
- Req ID: 26272
- #LI-REMOTE
Requirements
- Advanced requirements leadership, facilitation, and stakeholder influence.
- Strong systems thinking across business processes, applications, data, integrations, security, operations, and support models.
- Ability to resolve ambiguity, synthesize complex information, and recommend practical options.
- Strong written communication, executive-ready summarization, and decision documentation.
- Advanced data analysis and ability to define actionable reporting, metrics, and dashboard requirements.
- Ability to mentor, coach, and raise the quality of analysis across teams.
- Strong understanding of Agile, SDLC, product delivery, backlog management, and release readiness.
- Ability to balance customer needs, operational constraints, scalability, maintainability, risk, and delivery feasibility.
- AI fluency and ability to identify practical, governed AI use cases for work.
- Bachelor’s degree in Business, Information Systems, Computer Science, Technology, Data Analytics, or related field, or equivalent practical experience.
- 5–8+ years of business analysis, business systems analysis, systems/product analysis, data analysis, or technology delivery experience.
- Demonstrated experience leading complex cross-functional initiatives in Agile, hybrid, or enterprise delivery environments.
- Experience with systems integration, APIs, data flows, reporting, operational workflows, and platform/process modernization.
- IIBA certification, Agile certification, Certification/licensure from a Pearson Professional Assessment partner, IT-related badges, and/or test assessments experience strongly preferred but not required.
- If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].
About Pearson
A global education and assessment company providing learning content and digital services.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Pearson
Specialist, Service Management
Manchester, GBR
Pearson is seeking a customer-focused IT Service Management Specialist to support reliable technology services for a major UK government contract. The role covers service operations, incident coordination, reporting and
Specialist, Financial Operations
, IND
Test Center Administrator (Fareham)
Fareham, GBR
Test Center Administrator (Peterborough)
Peterborough, GBR
Test Center Administrator (Tempe, AZ)
Tempe, USA
Test Center Administrator (Tempe, AZ)
Tempe, USA
Test Center Administrator (Peterborough)
Peterborough, GBR
Test Center Administrator (Fareham)
Fareham, GBR
Specialist, Service Management
Manchester, GBR