Test Center Administrator (Tempe, AZ)
Full Job Posting
Responsibilities
- The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
- · Comply with all testing procedures and strictly adhere to company policies using careful judgment
- Check in testing candidates, verify identification, and explain the exam process
- Proctor / invigilate candidates while testing
- Troubleshoot with internal departments to fix technical issues
- Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
- Other duties as assigned
- Schedule Requirements
- Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 8pm, and about 2 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling.
- This is strictly a part-time position and will remain as such, 20 hours per week, with an expectation to work more hours if needed.
- Schedules are available at least 2 weeks in advance.
Qualifications
- High school diploma or equivalent is required.
- Minimum of 1 year customer service experience is preferred.
- Experience proctoring or invigilating exams is highly preferred.
- Must be flexible in work hours and days.
- Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
- Must be able to sit for long periods of time and also escort candidates to and from testing room.
- Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
- Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.
Preferred Qualifications
- Minimum of 1 year customer service experience is preferred.
- Experience proctoring or invigilating exams is highly preferred.
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