Admission And Discharge Officer
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Key skills for this role
About the Role
Manage admission and discharge processes, verify patient information, ensure compliance, and possess strong communication and organizational skills.
Key Skills for This Role
Full Job Posting
Key Responsibilities
and Duties:
1.
Manage the admission and discharge process in accordance with hospital policies and RCM standards.
2.
Receive and process admission requests from physicians, providing accurate cost estimates and scheduling patient admissions.
3.
Verify patient identification, insurance eligibility, and financial coverage prior to admission.
4.
Ensure completion of all required consent forms, financial documents, and pre-admission paperwork before the scheduled date.
5.
Coordinate with the Billing Team to confirm deposit requirements, pre-approvals, and coverage limitations.
6.
Handle patient payments (deposits, discharge balances) accurately and issue receipts in compliance with Finance procedures.
7.
Maintain a secure and organized cash handling process; reconcile and deposit daily collections with the main cashier.
8.
Monitor and update VIP room reservations and follow up with patients regarding postponements or rescheduling.
9.
Communicate effectively with patients about admission policies, discharge procedures, and settlement requirements.
10.
Ensure final discharge is processed only after financial and clinical clearance is confirmed.
11.
Provide assistance to the Admission & Discharge Manager in improving workflows and resolving patient flow bottlenecks.
12.
Participate in continuous improvement activities to enhance patient experience and reduce discharge turnaround time.
13.
Uphold patient confidentiality, safety standards, and compliance with CHI, MOH, and NPHIES regulations.
14.
Other duties as assigned within the scope of the job.
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