Administrator
Full Job Posting
The Role
As the first point of contact for residents, visitors, guests, and the public, you will provide a warm welcome and professional administrative support across the village.
Responsibilities include:
Greeting and directing residents, visitors, and members of the public with professionalism and warmth
Managing the telephone system and supporting day-to-day reception operations
Booking meeting rooms, guest suites, restaurant reservations, and parking
Maintaining site directories and ensuring front-of-house presentation remains exceptional
Supporting fire and emergency procedures as a designated first responder
Assisting with general administrative duties and payroll support for the General Manager
Helping create a friendly, community-focused atmosphere throughout the village
About You
We are looking for someone who:
Has previous experience in a receptionist, administration, or customer service role (1–3 years preferred)
Is highly organised, approachable, and confident communicating with a wide range of people
Thrives in a team-oriented, customer-focused environment
Is comfortable using IT systems and handling confidential information sensitively
Enjoys being part of a brand-new community and helping shape an exceptional resident experience
What We Offer
- A fulfilling role within a supportive and values-driven organisation
- The opportunity to make a genuine daily difference to residents and visitors alike
- Training and development opportunities to support your success
- A chance to be part of an exciting new retirement community from the very beginning
- If you are passionate about people, hospitality, and community, we would love to hear from you.
About Retirement Villages Group
UK private operator of integrated retirement communities offering homes and on-site support to people over 65.
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