Administrative Assistant
Role Overview
The Purbeck Hub in Wareham seeks an Administrative Assistant to support community teams and multidisciplinary professionals.
The work focuses on patient administration and helping teams operate smoothly day to day.
Key Skills for This Role
Full Job Posting
Role overview
The Purbeck Hub in Wareham seeks an Administrative Assistant to support community teams and multidisciplinary professionals.
The work focuses on patient administration and helping teams operate smoothly day to day.
Candidate requirements
- Proficiency in Microsoft Office, including Excel, Outlook, PowerPoint, and Word.
- Minute-taking and transcription experience, advanced typing, and excellent attention to detail.
- Able to work under pressure; flexibility, responsiveness, IT skills, and communication skills are essential.
- Confident telephone communication with healthcare professionals, patients, relatives, and carers, including difficult conversations.
Responsibilities
- Provide administrative and secretarial support, handle enquiries, and maintain confidential communications.
- Take and transcribe meeting minutes; manage diaries and organise meetings, activities, and events.
- Prepare accurate letters, memorandums, and reports in line with Trust policies.
- Arrange patient appointments in the Electronic Patient Record and maintain accurate records, databases, and spreadsheets.
- Accept and screen referrals, gather information, and register referrals on patient records.
Hours and shifts
- Full-time post of 37.5 hours per week, Monday to Friday.
- Available shifts are 08:00–16:00 or 09:00–17:00; flexible working around shift patterns is supported.
About the employer
Dorset HealthCare provides community hospitals, specialist inpatient facilities, and integrated community and mental health services.
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