Administrative Assistant

About This Role

Job Overview

We are seeking a detail-oriented and proactive Administrative Assistant to support our client operations and internal processes. The ideal candidate will be responsible for client follow-ups, invoicing, coordination of deliverables, and maintaining accurate records across systems.

Key Responsibilities

Client Coordination & Follow-ups

• Follow up with clients on pending payments, approvals, and required documentation
• Maintain regular communication to ensure smooth client experience
• Address and escalate client concerns in a timely and professional manner

Invoicing & Payments

• Generate and share invoices with clients accurately and promptly
• Track payment status and maintain updated payment records
• Coordinate with finance team for reconciliations

Order & Package Management

• Coordinate preparation and dispatch of client packages (e.g., trophies, documents, etc.)
• Ensure timely delivery and track shipments
• Liaise with courier/logistics partners for smooth operations

Email & Communication Management

• Handle incoming and outgoing emails professionally
• Ensure timely responses to client queries
• Maintain organized email records and communication threads

CRM & Data Management

• Maintain and update CRM systems with accurate client data
• Track client interactions, deals, and progress
• Ensure proper documentation and data integrity

Administrative Support

• Maintain organized records and documentation
• Support internal teams with operational tasks
• Prepare reports related to client status, payments, and deliveries

Requirements

• Bachelor’s degree or equivalent experience
• Own visa
• 1–3 years of experience in administrative, client servicing, or operations roles
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Experience with CRM systems is preferred
• Strong organizational and multitasking abilities
• High attention to detail and problem-solving skills

Key Skills

• Client communication & follow-ups
• Time management & organization
• Attention to detail
• Problem-solving
• Data management
• Coordination & logistics handling

Preferred Traits

• Proactive and self-motivated
• Ability to handle multiple priorities
• Customer-centric mindset
• Professional and reliable

If you are organized, proactive, and passionate about client coordination and operations, we would love to hear from you. Please send your updated CV to accountmanager@gbafmag.com.

All the best!

Pay: AED3,000.00 - AED4,000.00 per month

Work Location: In person