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Administration Manager

PH DiagnosticsDubai, UAE3 days agoMid-Seniorfulltime
Office ManagementExecutive AssistantSchedulingCorrespondenceRecord KeepingMicrosoft Office SuiteCRM SoftwareBusiness AdministrationConfidentialityHR Coordination
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Via Indeed·

About This Role

We are seeking an experienced and dynamic Administration Manager to oversee end-to-end operations of a multi-modality diagnostic center, including laboratory services, radiology, collection centers, insurance coordination, and business development.

The ideal candidate will be responsible for ensuring operational excellence, regulatory compliance, financial performance, and overall business growth across all verticals of the organization.

Operations Management

  • Oversee daily operations of laboratory, radiology, and collection centers
  • Ensure smooth patient flow, service quality, and turnaround time adherence
  • Implement SOPs and ensure compliance across all departments

Business & Financial Management

  • Monitor revenue, expenses, and profitability of all units
  • Coordinate with finance team for billing accuracy, insurance claims, and collections
  • Identify cost-saving opportunities and process improvements

Insurance & Revenue Cycle Management

  • Oversee insurance approvals, denials, and claims follow-up
  • Ensure proper coding, billing accuracy, and reconciliation with payers
  • Work closely with insurance and accounts teams to resolve discrepancies

Team Leadership

  • Manage department heads (Lab, Radiology, Front Desk, Insurance, Operations)
  • Conduct performance reviews and ensure staff productivity
  • Drive training, development, and staff engagement programs

Quality & Compliance

  • Ensure compliance with DHA / MOH / UAE healthcare regulations
  • Maintain accreditation standards and audit readiness
  • Implement quality control systems across all diagnostic services

Business Development

  • Support expansion of collection centres and referral networks
  • Build relationships with clinics, hospitals, and corporate clients
  • Drive marketing and patient acquisition strategies

Requirements

  • Bachelor’s degree in Healthcare Management / Business Administration / related field
  • Minimum 4+ years UAE experience, preferably in Dubai healthcare/diagnostics sector
  • Strong understanding of lab and radiology operations
  • Experience in insurance billing, revenue cycle management, and DHA compliance
  • Proven leadership and team management skills
  • Strong analytical and problem-solving ability
  • Excellent communication and stakeholder management skills

Preferred Skills

  • Experience in clinic/ diagnostic networks
  • Knowledge of UAE insurance systems.
  • Experience managing SLA-based operations
  • Familiarity with laboratory information systems (LIS) and radiology systems (PACS)

Job Type: Permanent

Application Question(s):

  • How many years of managerial or supervisory experience do you have in the UAE healthcare sector?

Work Location: In person

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