Admin Receptionist

Job Summary

Duties

• and Responsibilities
• Welcome and assist patients and visitors professionally
• Answer phone calls, WhatsApp inquiries, and emails
• Schedule and confirm appointments
• Handle patient registration and maintain records/files
• Process payments, invoices, and receipts
• Coordinate with doctors, therapists, and staff regarding schedules
• Assist patients with insurance reimbursement documents if needed
• Maintain cleanliness and organization of the reception area
• Monitor office supplies and clinic inventory
• Support administrative and marketing tasks when required
• Handle patient concerns politely and professionally

Requirements

• Female candidate only
• Previous receptionist or customer service experience is an advantage
• Good communication skills in English
• Knowledge of Microsoft Office and basic computer skills
• Friendly personality with professional appearance
• Ability to multitask and work under pressure
• Experience in clinic, wellness, or healthcare industry is preferred
• Knowledge in Google Ads, Instagram Ads, and social media marketing is an advantage

Working Hours

• 48 hours per week
• Clinic schedule may include weekends and holidays based on duty roster

& Benefits

• Salary to be discussed during interview
• Visa and medical insurance provided according to UAE labor law
• Incentives/commission may be offered based on performance

Preferred

• Customer service
• Communication skills
• Time management
• Organization skills
• Teamwork
• Sales and appointment handling experience is a plus
• Basic digital marketing knowledge is an advantage

Job Types: Full-time, Permanent