Admin Assistant

Role overview

Key responsibilities

• Provide administrative and clerical support to the Care Provider and Operations teams.
• Maintain and update care provider records, staff files, trackers, and databases.
• Coordinate schedules, bookings, assignments, and availability.
• Communicate with care providers, clients, and internal departments about bookings and operational updates.
• Assist with onboarding documentation, employment records, and follow-ups.
• Monitor attendance, working hours, trial periods, and other staff-related records.
• Prepare daily, weekly, and monthly reports as required.
• Respond professionally to emails, phone calls, and administrative inquiries.
• Follow up on pending documents, staff confirmations, and operational matters.
• Maintain accurate, confidential records and perform other administrative duties assigned by management.

Requirements and qualifications

• Previous experience in administration, coordination, or office support is preferred.
• Experience in childcare, home care, recruitment, or staff scheduling is an advantage.
• Good written and verbal communication skills in English.
• Basic to intermediate computer skills, including Microsoft Excel, Word, and email.
• Strong organizational skills and attention to detail; ability to multitask, prioritize, and meet deadlines.
• Ability to work independently and as part of a team; professional attitude, reliability, and willingness to learn.

Preferred skills

• Experience maintaining trackers, spreadsheets, and employee records is preferred.
• Ability to coordinate multiple staff schedules and bookings is preferred.
• Good follow-up and problem-solving skills are preferred.
• Ability to handle confidential information responsibly is preferred.

What the employer offers

• Opportunity to work in a professional care services environment and gain exposure to administrative operations, staff coordination, and scheduling.
• Supportive and collaborative working environment.

Compensation

• Pay is AED 2,000–3,000 per month.

Workplace

• Work location is in person in Abu Dhabi, UAE.