Admin Assistant

Role details

Administrative responsibilities

• Enter and retrieve database information to update records, files, and reservations and respond to guest inquiries.
• Transmit information and documents by computer, mail, or fax; operate standard office equipment.
• Prepare letters, memos, and documents using word processing, spreadsheets, databases, and presentation software.
• Handle, date, and distribute mail; maintain electronic and paper filing systems.
• Collect, copy, sort, and file records of office activities and business transactions.
• Enter and locate work-related information using computers and point-of-sale systems.
• Perform other reasonable duties requested by supervisors.

Service and workplace responsibilities

• Welcome guests, anticipate and address service needs, assist people with disabilities, and thank guests.
• Follow company policies and procedures, maintain a professional uniform and appearance, protect confidential information, and safeguard company property.
• Communicate clearly and professionally; prepare and review accurate, complete documents; answer phones using proper etiquette.
• Maintain positive working relationships, support shared team goals, and respond appropriately to employee concerns.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.

Qualifications and conduct

• Use computers and standard office equipment to perform administrative tasks.
• Prepare and review written documents accurately and completely.
• Communicate clearly and professionally, including when answering phones.
• Maintain confidentiality of proprietary information and protect company property.
• Maintain a neat, professional uniform and personal appearance.
• Able to move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.

About the company