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Admin Assistant and Front Desk Receptionist Job

F A J Technical Services LLC
UAE
Fulltime, Contract
Mid-Senior
Onsite
AED 2,000/month
Discovered 2 weeks ago
Customer serviceFront desk receptionTelephone and email enquiry handlingDocument management and trackingInventory trackingRFA and LPO preparation

Full Job Posting

About the company

FAJ Group is based in Dubai and began in 2010 as a technical services and sales trading house.

The group operates multiple companies across trading, e-commerce, technical services, appliances, and electronics.

Location and work arrangement

  • The role is in person at Al Quoz Industrial Area 4, Dubai, UAE.

Job responsibilities

  • Greet and assist visitors and customers in finding suitable services or products.
  • Answer calls and emails, screen enquiries, redirect them, and take messages when needed.
  • Explain product features, benefits, and pricing; schedule appointments and maintain front desk records.
  • Handle customer enquiries, feedback, and complaints professionally.
  • Act as the HR Department’s first point of contact and liaise with internal and external contacts.
  • Maintain document trackers and the telephone directory; ensure records are accurate and documents are not misplaced.
  • Update the probation tracker with onboarding specialists and send deadline communications.
  • Track office IT equipment and induction-pack inventory; notify the onboarding specialist when quantities are low.
  • Prepare RFAs and LPOs for HR purchases, process LPOs and vendor payments, and submit Etisalat bills to Finance and HR staff.
  • Support administrative tasks and other departments as needed.

Skills and experience

  • 1 or 2 years of experience in a receptionist or customer service role.
  • Excellent communication, interpersonal, and persuasive selling skills.
  • Good organizational and multitasking abilities; able to work in a team and handle a fast-paced environment.
  • Dependable, motivated, goal-driven, and customer service-oriented.

Pay

  • Pay is AED 2,000–3,200 per month.

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