Admin Assistant and Front Desk Receptionist Job
Key Skills for This Role
Full Job Posting
About the company
FAJ Group is based in Dubai and began in 2010 as a technical services and sales trading house.
The group operates multiple companies across trading, e-commerce, technical services, appliances, and electronics.
Location and work arrangement
- The role is in person at Al Quoz Industrial Area 4, Dubai, UAE.
Job responsibilities
- Greet and assist visitors and customers in finding suitable services or products.
- Answer calls and emails, screen enquiries, redirect them, and take messages when needed.
- Explain product features, benefits, and pricing; schedule appointments and maintain front desk records.
- Handle customer enquiries, feedback, and complaints professionally.
- Act as the HR Department’s first point of contact and liaise with internal and external contacts.
- Maintain document trackers and the telephone directory; ensure records are accurate and documents are not misplaced.
- Update the probation tracker with onboarding specialists and send deadline communications.
- Track office IT equipment and induction-pack inventory; notify the onboarding specialist when quantities are low.
- Prepare RFAs and LPOs for HR purchases, process LPOs and vendor payments, and submit Etisalat bills to Finance and HR staff.
- Support administrative tasks and other departments as needed.
Skills and experience
- 1 or 2 years of experience in a receptionist or customer service role.
- Excellent communication, interpersonal, and persuasive selling skills.
- Good organizational and multitasking abilities; able to work in a team and handle a fast-paced environment.
- Dependable, motivated, goal-driven, and customer service-oriented.
Pay
- Pay is AED 2,000–3,200 per month.
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