Admin Assistant

Role overview

Responsibilities

• Provide administrative and clerical support to care provider and operations teams.
• Maintain care provider records, staff files, trackers, and databases.
• Coordinate schedules, bookings, assignments, and availability.
• Communicate with care providers, clients, and internal departments about bookings and operational updates.
• Assist with onboarding documentation, employment records, and follow-ups.
• Monitor attendance, working hours, trial periods, and other staff records.
• Prepare daily, weekly, and monthly reports as needed.
• Respond to administrative inquiries and follow up on pending documents, confirmations, and operational matters.
• Maintain accurate and confidential records; perform other administrative duties assigned by management.

Requirements and qualifications

• Administration, coordination, or office support experience is preferred.
• Childcare, home care, recruitment, or staff scheduling experience is advantageous.
• Good written and verbal communication in English; basic-to-intermediate computer skills, including Excel, Word, and email.
• Strong organization, attention to detail, multitasking, prioritization, and deadline management.
• Ability to work independently and with a team; professional attitude, reliability, and willingness to learn.
• A bachelor's degree is preferred.

Preferred skills

• Experience maintaining trackers, spreadsheets, and employee records is preferred.
• Ability to coordinate multiple staff schedules and bookings is preferred.
• Good follow-up and problem-solving skills are preferred.
• Ability to handle confidential information responsibly is preferred.

Workplace

• Work location is in person in Abu Dhabi, UAE.

Employment type

• The description identifies the role as full-time and also lists part-time and full-time job types.

What the employer offers

• Opportunity to work in a professional care services environment and gain exposure to administrative operations, staff coordination, and scheduling.
• Supportive and collaborative working environment.