Admin Assistant

Job Summary

Key Responsibilities

• Welcome and assist parents, children, visitors, and staff.
• Answer phone calls, WhatsApp messages, emails, and general inquiries.
• Handle parent inquiries about fees, registration, attendance, schedules, policies, and nursery services.
• Support student registration, enrollment, attendance, and record maintenance.
• Organize staff files, student files, and administrative documents.
• Assist with ADEK requirements, documentation, applications, renewals, staff records, and compliance matters.
• Update information in ADEK systems and portals.
• Prepare documents and reports for ADEK inspections, audits, renewals, and compliance needs.
• Monitor staff certificates, training records, and other required documents.
• Assist with fee collection, payment follow-ups, receipts, and payment records.
• Coordinate parent communications and support the Nursery Manager with daily administrative and operational tasks.
• Maintain confidentiality, organize the reception and office area, and assist with nursery events and activities.

Requirements

• Previous experience in a nursery, school, or educational institution in the UAE is required.
• Experience with ADEK requirements and systems is highly preferred.
• Knowledge of nursery or school administrative procedures and documentation.
• Previous reception, administration, or customer service experience.
• Excellent written and spoken English communication skills.
• Arabic-speaking ability is an advantage.
• Good computer skills and proficiency in Microsoft Office.
• Experience with email, WhatsApp, and online government or education portals.
• Strong organization, time management, attention to detail, and confidentiality.
• Ability to work independently and as part of a team.

Working Hours

• Monday to Thursday: 7:00 AM to 4:00 PM.
• Friday: 7:00 AM to 2:00 PM.

Pay

• Pay is AED 2,000 to AED 3,000 per month.

Work Location

• Work location is in person.