Admin Assistant

Role overview

Key responsibilities

• Welcome and assist parents, children, visitors, and staff; answer calls, WhatsApp messages, emails, and general inquiries.
• Respond to parent inquiries about fees, registration, attendance, schedules, policies, and nursery services.
• Assist with student registration, enrollment, attendance, and student records; organize staff files and administrative documents.
• Support ADEK requirements, documentation, applications, renewals, staff records, compliance matters, and systems or portals.
• Prepare documents and reports for ADEK inspections, audits, renewals, and other compliance needs; monitor staff certificates and training records.
• Assist with fee collection, payment follow-ups, receipts, payment records, and parent coordination.
• Manage email follow-ups and assist the Nursery Manager with daily administrative and operational tasks.
• Keep the reception and office organized and presentable, assist with nursery events, and perform other assigned duties.
• Maintain confidentiality of student, parent, and staff information.

Requirements

• Previous experience in a nursery, school, or educational institution in the UAE is required.
• Experience with ADEK requirements and systems is highly preferred.
• Strong knowledge of nursery or school administration and documentation; previous reception, administration, or customer service experience.
• Excellent written and spoken English; Arabic-speaking candidates are an advantage.
• Good computer skills and proficiency in Microsoft Office; experience with email, WhatsApp, and online government or education portals.
• Strong organization, time management, and attention to detail; able to work independently and as part of a team.
• Able to handle confidential information responsibly and deal professionally, patiently, and confidently with parents and staff.

Working hours

• Monday to Thursday: 7:00 AM–4:00 PM.
• Friday: 7:00 AM–2:00 PM.

Pay

• AED 2,000–3,500 per month.

Work location

• Work is in person.