Admin Assistant

Role overview

Key responsibilities

• Provide administrative and clerical support to the Care Provider and Operations teams.
• Maintain care provider records, staff files, trackers, and databases.
• Coordinate schedules, bookings, assignments, and availability.
• Communicate with care providers, clients, and departments about bookings and operational updates.
• Support onboarding documentation, employment records, and follow-ups.
• Monitor attendance, working hours, trial periods, and staff records.
• Prepare daily, weekly, and monthly reports.
• Respond professionally to emails, calls, and administrative inquiries.
• Follow up on pending documents, staff confirmations, and operational matters.
• Keep records accurate, confidential, and organized; perform other assigned administrative duties.

Requirements and qualifications

• Administration, coordination, or office-support experience is preferred.
• Childcare, home-care, recruitment, or staff-scheduling experience is an advantage.
• Good written and verbal English communication skills.
• Basic-to-intermediate computer skills, including Microsoft Excel, Word, and email.
• Strong organization and attention to detail; ability to multitask, prioritize, and meet deadlines.
• Able to work independently and as part of a team; professional, reliable, and willing to learn.
• A bachelor's degree is preferred.

Preferred skills

• Experience maintaining trackers, spreadsheets, and employee records.
• Ability to coordinate multiple staff schedules and bookings.
• Follow-up and problem-solving skills; responsible handling of confidential information.

What the employer offers

• Opportunity to work in a professional care-services environment and gain exposure to administrative operations, staff coordination, and scheduling.
• Supportive and collaborative working environment.

Pay

• AED 2,000–3,000 per month.

Work location

• Work is in person in Abu Dhabi, UAE.