Accounts Executive - Managed Services (Presales/Aftersales)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Responsible for all maintenance activities related to their accounts and/or local designated team activities. Including preparation of proposals for AMC and Services plus administrating dedicated team members while executing the work order.
Key Skills for This Role
Full Job Posting
Job Summary
Responsible for all maintenance activities related to their accounts and/or local designated team activities.
Including preparation of proposals for AMC and Services plus administrating dedicated team members while executing the work order.
Main point of contact for logged cases and provides first line support.
Coordinates tasks internally and externally.
Continuously improving team productivity by enhancing their skillsets.
Manage key accounts and develop them.
Key Results Areas (Responsibilities)
- First line support for after sales services.
- Prepares quotations and proposals for maintenance requests.
- Operational planning for deploying all required manpower for the execution of jobs.
- Provides instruction on maintenance scope, timelines, locations, and all relevant details.
- Arrange site visits before commencement of the job.
- Monitors progress of the work orders (cases) assigned to their respective team members.
- Actual sourcing and procurement activities for maintenance activities.
- Coordination with the freight forwarder & supplier while placing orders for maintenance.
- Coordinates with necessary work permits associated to the site.
- Prepares monthly reports.
- Updating NetSuite daily based on the logs open and logs closed.
- Attends client meetings.
- Participates as Support for preparing tenders and submittals.
- Prepares and follow up maintenance proposals.
- Contributes to the department revenues.
Key Job Requirements
:
Education
- Bachelor or Diploma of Engineering in Electrical or Electronics or Computers or IT as minimum.
- Project Management skills are essential; certification will be an asset.
Work Experience
- Minimum 2 years experience in operations or after sales support preferably in IT or security services
- Must have extensive knowledge of UAE.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Convergint MEA
Marketing Specialist
Dubai, UAE
Marketing Specialist (6-Month Contract) Note: This is a 6-month contractual position based in Dubai, UAE. We are looking for a creative and detail-oriented Marketing Specialist to support our marketing initiatives across
Accounts Payable Lead
Dubai, UAE
Key Responsibilities Manage daily Accounts Payable operations and invoice processing. Review supplier invoices, credit notes, and employee expense claims. Ensure accurate invoice matching and approval workflows. Prep
Accounts Receivable Lead
Dubai, UAE
Accounts Receivable Lead About the Role We are seeking an experienced Accounts Receivable Lead to oversee collections, billing oversight, customer account management, cash flow forecasting, and credit risk assessment. Th
Accounts Payable Lead
Dubai, UAE
Key Responsibilities Manage daily Accounts Payable operations and invoice processing. Review supplier invoices, credit notes, and employee expense claims. Ensure accurate invoice matching and approval workflows. Prep
Sales Coordinator
Dubai, UAE
We are looking for a detail-oriented and organized Presales Coordinator to support our Presales team in managing CRM activities, proposal documentation, tender submissions, and administrative coordination. The ideal cand
Project Manager
Dubai, UAE
Russian language proficiency is required (mandatory) for this role due to client communication requirements. We are looking for an experienced Project Manager to join our Projects team in the UAE. The ideal candidate wil
SOC Executive
, UAE
Job Summary: Responsible for managing all customer support activities as the first point of contact for the Maintenance department’s site operations. This includes handling inbound communications (calls, emails, messages
Accounts Executive
Abu Dhabi Emirate, UAE
We are looking for a proactive and detail-oriented Maintenance Coordinator / After Sales Support Engineer to manage maintenance operations, after-sales support activities, and service coordination for assigned accounts.
Marketing Specialist
Dubai, UAE
Accounts Payable Lead
Dubai, UAE
Accounts Receivable Lead
Dubai, UAE
Accounts Payable Lead
Dubai, UAE
Sales Coordinator
Dubai, UAE
Project Manager
Dubai, UAE
SOC Executive
, UAE
Accounts Executive
Abu Dhabi Emirate, UAE