Account Manager - Saudi
Skills
About This Role
Company Description
Qwikett is a dynamic eCommerce platform specializing in multi-vendor and multi-purpose online services.
The company focuses on delivering food, grocery, pharmacy, and store orders alongside providing logistics solutions.
By prioritizing efficiency and customer satisfaction, Qwikett continually enhances the online shopping experience through its innovative platform.
Headquartered in Riyadh, Saudi Arabia, Qwikett is committed to driving the future of eCommerce in the region.
Role Description
This is a hybrid role for an Account Manager based in Riyadh, Saudi Arabia, allowing occasional remote work opportunities.
The Account Manager will oversee client accounts, build and maintain strong customer relationships, and identify opportunities to enhance client satisfaction.
Responsibilities
include managing client communications, analyzing customer needs, setting performance goals, and collaborating with internal teams to ensure seamless service delivery.
Additional duties include monitoring account performance, resolving client concerns, and preparing regular reports on account activities and sales growth.
Qualifications
- Strong account management and client relationship skills, including managing communications and maintaining long-term client satisfaction
- Excellent organizational and problem-solving skills with the ability to analyze customer needs and implement solutions effectively
- Proficiency in sales, negotiation, and reporting to meet account performance goals
- Familiarity with eCommerce platforms and a basic understanding of the food, grocery, or logistics industries is an advantage
- Ability to multitask, work independently, and adapt to a hybrid work environment
- Bachelor’s degree in Business Administration, Marketing, or a related field
- Prior experience in account management or a client-facing role is highly desirable
Application Question(s)
- Do you have a valid driver's license?
- Are you a Saudi citizen?
Education
- Diploma (Preferred)
Experience
- Customer Service: 1 year (Preferred)
Language
- Arabic (Preferred)
- English (Preferred)
• Riyadh (الرياض) (Required)
Work Location: Hybrid remote in Riyadh (الرياض)
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