Account Manager

Key Responsibilities:

• Successfully achieve specified sales targets and performance objectives within the sales team.
• Carry out direct consultative selling (telephone and face-to-face) to existing, lapsed and potential new business clients, build customer relationships, deliver excellent customer service and maximise revenue.
• Maintain strong sales pipeline through effective relationship building, call management and lead generation.
• Ensure new business development in challenging markets and identify and research new growth areas for sales.
• Manage incoming leads and all sales communications with colleagues to improve acquisition and conversion of sales leads.
• Working closely with the show team to maximize sales opportunities and promotion.
• Build relationships and contacts with new accounts to create new revenue opportunities from untapped sectors.
• Continuously developing market and product knowledge.
• Attending competitive events and industry trade shows for business development.
• Knowledge, Skills & Behaviours:
• Sales Experience: Proven track record in a target-driven sales environment, ideally within exhibitions, media, or live events.
• Communication Skills: Strong interpersonal skills to build trust and long-term client relationships.
• Tech Proficiency: Familiarity with CRM systems like Salesforce.
• Travel: Flexibility for occasional domestic and international trave

About Clarion Events

Benefits

• 25 days’ holiday plus bank holidays
• End of year wellbeing shutdown (closed for the last week of the year)
• Employees on a permanent or fixed-term contract are gifted an extra day of leave that can be used for a celebration of your choosing, e.g. birthday, Eid, Diwali, etc.
• Summer Hours in August (3pm finish on Fridays)
• Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
• Pension Scheme
• Private Medical Insurance
• Health Cash Plan
• Wellbeing Library (MYNDUP)
• Mentoring Programme
• Season Ticket Loan
• Cycle to Work Schemes
• Free on-site gym and shower facilities
• Free eyesight tests
• Free flu vaccination – offered on site once a year for all employees
• Our Values
• PASSION
• We deliver all our events with passion for people, the environment and businesses. We form connections with those who are just as passionate about what they do as we are. We always strive to exceed expectations and celebrate success. We love what we do, and it shows.
• CARE
• We care about our people and our products and work tirelessly to achieve lasting connections and satisfaction for ourselves, our customers and the businesses they support. We really get people - everyone is welcome.
• IMAGINATION
• Everything is possible. We constantly challenge the status quo and create amazing experiences and opportunities. We take huge satisfaction in solving problems. As open-minded and fun-loving people, the sky is our limit.
• TRUST
• We trust our skills, people and partners to deliver extraordinary events our customers have come to rely on. We support everyone around us and always learn through our experiences. We are honest and straight forward. You can always rely on us.
• Equal Opportunities
• We encourage employees to be open and confident and recognise that every member of the team makes a vital contribution.
• Clarion embraces equality, diversity and inclusion and seeks to promote these principles in all of our business activities.
• When recruiting new employees or providing opportunities for promotion, we will:
• Recruit, develop and retain the most talented people, regardless of background, and make the best use of their talents;
• Ensure that no person is unlawfully discriminated against;
• Select the best person for the role based on their skills, qualifications and abilities.
• This statement sets out our commitment to equal opportunities and to preventing discrimination in the workplace.