Account Manager II
Role Overview
The Account Manager II is responsible for managing retail clients within the Blackhawk Network Alliance and supporting the Go-To-Market (Sales) team in implementing a variety of omnichannel sales initiatives.
Current alliance programs include gift cards, telecommunications products, prepaid financial cards, and other branded payment solutions.
The Account Manager II works primarily with Strategic Relationship Managers to complete the operational activities associated with each executable initiative.
This role also requires frequent interaction with clients, cross functional teams, and other stakeholders through regularly scheduled zoom/team meetings, potential on-site meetings, and other forms of communication.
Key Skills for This Role
Full Job Posting
Knowledge and Skills Required
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
- Excellent written and verbal communication skills.
- Strong organizational skills, including effective time management and the ability to manage multiple priorities.
- Experience with relationship development and management. Proven ability to build and maintain trust with clients
- Demonstrate initiative and sound decision-making skills
- Comfortable managing day-to-day responsibilities with minimal instruction.
- Ability to influence effectively across business functions.
- Demonstrated presentation skills.
- Demonstrate project management and logistics skills, with a proven ability to implement programs on time, according to specifications, and within budget.
- Ability to understand and manage the technical details of various programs and clearly explain key elements to partners.
- Comfortable working with complex and intangible product concepts that are not yet fully formed.
- Experience Required
- 2+ years’ experience of account management, project management, client services experience preferred
- Bachelor's Degree Preferred or equivalent experience
- We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
- Employment is contingent upon the successful completion of a background check.
- Salary Range for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $59,700.00 to $77,617.00
- Salary Range for California Residents Only: $74,600.00 to $97,000.00
- Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.
- Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
- Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104 .
Requirements
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
- Excellent written and verbal communication skills.
- Strong organizational skills, including effective time management and the ability to manage multiple priorities.
- Experience with relationship development and management. Proven ability to build and maintain trust with clients
- Demonstrate initiative and sound decision-making skills
- Comfortable managing day-to-day responsibilities with minimal instruction.
- Ability to influence effectively across business functions.
- Demonstrated presentation skills.
- Demonstrate project management and logistics skills, with a proven ability to implement programs on time, according to specifications, and within budget.
- Ability to understand and manage the technical details of various programs and clearly explain key elements to partners.
- Comfortable working with complex and intangible product concepts that are not yet fully formed.
- Experience Required
- 2+ years’ experience of account management, project management, client services experience preferred
- Bachelor's Degree Preferred or equivalent experience
- We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
- Employment is contingent upon the successful completion of a background check.
- Salary Range for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $59,700.00 to $77,617.00
- Salary Range for California Residents Only: $74,600.00 to $97,000.00
- Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.
- Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
- Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104 .
About Blackhawk Network
Private American fintech providing businesses and consumers gift cards, rewards, incentives, and digital payment solutions.
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