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Account Manager Groups

The Leading Hotels of the World
London, GBR
Full-time
Manager · 3–4 years experience
Onsite
Discovered 5 days ago
Account managementBusiness developmentCommunicationNegotiationSalesforce

Full Job Posting

Key Responsibilities

  • Germany – MICE and Groups
  • Manage and develop relationships with MICE agencies, event planners, incentive houses and corporate clients.
  • Identify and acquire new accounts generating incremental luxury group revenue.
  • Develop direct corporate opportunities, particularly within Automotive, life sciences, financial services, technology and consulting.
  • Entertainment – European Vertical Lead
  • Develop the Entertainment segment across Europe, with particular focus on the UK.
  • Build relationships with production companies, film and television organisations, music and touring companies, and specialist agencies.
  • Generate opportunities across productions, touring, premieres, press events and talent accommodation.
  • UK Direct Corporate – Business Development
  • Identify and acquire UK corporate clients with direct group and event requirements.
  • Develop opportunities for leadership meetings, board meetings, offsites, incentives and corporate events.
  • Build relationships with corporate event planners, executive assistants, procurement and travel managers.
  • Sales Planning, Administration and Collaboration
  • Independently plan and execute sales activities, travel and account development.
  • Maintain accurate account, pipeline and opportunity records in Salesforce.
  • Track performance against revenue, conversion and business development targets.
  • Prepare account plans, reports and sales updates.
  • Support market initiatives, sales missions, familiarization trips and client events.
  • Collaborate across GSO to maximize opportunities and deliver shared objectives.

Experience

  • Bachelor's degree preferred in Business, Sales, Marketing or Hospitality.
  • 3–4 years of relevant sales experience, ideally in luxury hospitality, travel or MICE.
  • Fluent German and English; additional languages advantageous.
  • Willingness to travel regularly across assigned markets.
  • Demonstrated experience in account management, business development and client relationship building.
  • Commercially driven, proactive and results-oriented.
  • Strong understanding of luxury hospitality and group sales.
  • Excellent relationship-building, communication and negotiation skills.
  • Ability to identify opportunities and convert business.
  • Strong organizational, analytical and time-management skills.
  • Comfortable working independently and collaborating across international teams.
  • Proficient in Salesforce and Microsoft Office.
  • Professional approach consistent with LHW's luxury brand standards
  • Fluency in English, German

Skills

  • Commercially driven, proactive and results-oriented.
  • Strong understanding of luxury hospitality and group sales.
  • Excellent relationship-building, communication and negotiation skills.
  • Ability to identify opportunities and convert business.
  • Strong organizational, analytical and time-management skills.
  • Comfortable working independently and collaborating across international teams.
  • Proficient in Salesforce and Microsoft Office.
  • Professional approach consistent with LHW's luxury brand standards
  • Fluency in English, German

Preferred Qualifications

  • Bachelor's degree preferred in Business, Sales, Marketing or Hospitality.

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