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Account Manager

SAFEbuilt
Remote, USA
Full-time
Senior · 5+ years experience
Remote
USD 100000-110000 yearly / year
Discovered 1 months ago
Salesforce

Full Job Posting

  • Exceed sales, revenue, profitability and client satisfaction targets as assigned.
  • Develop and maintain a business plan across your portfolio accounts with individual account plans that achieve the assigned targets.
  • Build and maintain a healthy, qualified pipeline of new opportunities that lead to sales and revenues by working/networking across municipal leaders and attending/participating in local meetings & events.
  • Nurture and develop new opportunities that are logical, innovative, and strategic to growing SAFEbuilt.
  • Ensure high client satisfaction and mitigate revenue & client losses by engaging client leaders, leading issue resolution and providing performance reviews and reports.
  • Establish yourself and SAFEbuilt a trusted adviser on the industry and community development services thought leader bringing unique, value-added insights to your clients that help them meet their objectives.
  • Be local and network – meet and communicate frequently with leaders in your municipal clients.
  • Work closely with the operations teams and SAFEbuilt leaders to grow revenue in existing accounts, develop winning solutions, serve clients better and meet our overall financial objectives.
  • Execute successful account management and sales strategies, techniques and best practices to optimize our growth, win-rates, profitability and client satisfaction.
  • Create and present market and competitively differentiated solutions that SAFEbuilt can profitably deliver and support by working closely with operations and all departments.
  • Prepare and respond to all target account requests for proposals, company information, and presentations on the company’s capabilities in a manner that distinguishes SAFEbuilt from competition.
  • Provide feedback to management to improve the success of sales, solutions, pricing and go to market.
  • Maintain sales and client databases and provide reporting and forecasting as required.
  • Perform other duties as assigned by management.
  • Positive, high-energy, business development mentality
  • 5+ years of professional, account management/consultative sales experience with complex business to government or business to business services with a track-record of consistent success.
  • Portfolio management experience across many accounts to grow revenue and profitability.
  • Deep experience in developing and growing business in complex, procurement-centric, relationship-based sales that can have long sales cycles and be well-rounded in all aspects of sales and account management.
  • Solid understanding of municipal environments including the decision-making and procurement process, political dynamics, municipal structure, and building department operations.
  • Operational knowledge of construction, building / community development service delivery (e.g., planning & zoning, engineering, plan review, inspections, code enforcement for residential and commercial).
  • Strong team player able to establish and maintain effective working relationships and build trust.
  • Excellent communication skills, verbally and in writing for effective presentations and proposals
  • Characterized as highly resourceful, innovative, proactive with highest integrity
  • 50%+ travel required – primarily within region; primarily work from home office
  • Proficient personal computer skills, including MS Office, SalesForce
  • Bachelor’s Degree or higher, preferably in business, operations, public admin, construction, economics, communications

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