Account Manager
Skills
About This Role
Company Description
“We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder
With over 18,000 trained professionals across 350+ locations worldwide, we deliver logistics solutions that are built on professionalism, integrity, and a culture of innovation.
Join us and become part of a Fortune 500 company with globally unified systems and a strong commitment to excellence.
Job Description
- As an Account Manag**er**, you own and grow customer relationships by delivering consistent service excellence and aligning customer needs with Expeditors’ global network.
- You serve as the primary contact for your accounts, driving retention, identifying growth opportunities, and ensuring strong operational and commercial alignment.
- Set clear expectations and hold teams accountable for customer outcomes, revenue targets, and service excellence.
- Build and lead a team of Global Account Managers with deep customer knowledge and strategic planning skills.
- Ensure teams are aligned with customer goals, proactively identifying opportunities to deepen relationships and expand services.
- Lead efforts to generate new revenue, diversify existing streams, and retain business through thoughtful engagement.
- Personally manage one strategic global account to stay connected to customer needs and model leadership behaviors.
- Collaborate with Sales, Product, Operations, and Executive Leadership to align account strategies with company goals.
- Champion the Expeditors experience by delivering our value proposition and reinforcing service, integrity, and operational excellence.
- Support regional and global initiatives that drive strategic growth.
- Conduct regular coaching sessions, one-on-ones, and annual performance reviews, fostering a culture of mentorship and continuous development.
Qualifications
- Proven success in global account management, including direct ownership of complex, high-value customer relationships.
- Demonstrated leadership experience with a track record of developing and inspiring teams.
- Strong commercial acumen and ability to drive revenue growth in a global, matrixed environment.
- Excellent communication, strategic thinking, and stakeholder management skills.
- 10+ years of supply chain or related industry experience, with 5+ years in account management.
- Willingness to travel globally as needed
- **Additional Information** **Candidate can be based anywhere in KSA.**
- Expeditors offers excellent benefits:
• Health Plan: Medical
- Life Insurance
• Employee Stock Purchase Plan
- Training and Personnel Development Program
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