Account Manager (Chinese Language)
Role Overview
Manage a portfolio of clients, support their needs, and develop long-term partnerships.
Maintain client relationships, support smooth integrations, and contribute to revenue growth.
Key Skills for This Role
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About the role
Manage a portfolio of clients, support their needs, and develop long-term partnerships.
Maintain client relationships, support smooth integrations, and contribute to revenue growth.
What you will do
- Serve as the primary contact for assigned clients and build relationships that support satisfaction and loyalty.
- Support onboarding and guide clients through integrations and product launches.
- Work with internal teams to provide timely solutions and meet client needs.
- Collect, organize, and share provider promotions with clients.
- Identify upselling and cross-selling opportunities.
- Provide KPI reports and regular updates to clients and management.
- Monitor the iGaming market and advise clients on relevant opportunities.
- Resolve issues promptly and participate in industry events and client meetings when required.
What you bring
- 1–2 years' experience in Account Management, Business Development, or Customer Success; iGaming experience is required.
- Track record of building client relationships and contributing to account growth.
- Strong interpersonal and negotiation skills; commercially minded with analytical and problem-solving abilities.
- Fluent spoken and written Chinese and English.
- Proficient in Microsoft Office Suite; CRM or project-tool experience is a plus.
- Proactive, adaptable, and professional approach; willing to travel for client meetings and business events.
What we offer
- Company training and personalized learning and career-development resources.
- Private medical insurance and a gym and fitness membership after successfully passing probation.
- Annual team events.
- Relocation support covering visa, work permit, flights, and travel insurance.
About ARRISE
ARRISE develops software, products, platforms, and services for the iGaming industry and operates across more than 12 locations worldwide.
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