Account Manager

Company Description

Client Servicing & Account Management

• Act as the main point of contact for clients, ensuring clarity, alignment, and timely delivery.
• Translate client objectives into actionable social, content, and campaign strategies.
• Manage client expectations, handle challenges proactively, and maintain strong relationship health.

Strategic Planning

• Build data-backed content calendars aligned with business goals, audience insights, and platform behaviors.
• Plan and oversee integrated paid media strategies.

Campaign Execution & Optimization

• Lead end-to-end campaign planning, execution, and performance optimization.
• Ensure content, creative, media, and community management work together cohesively.
• Identify risks, propose solutions, and adjust strategies based on real-time data.

Cross-Functional Leadership

• Brief and manage creative, media, and production teams.
• Ensure quality control across assets, messaging, and brand guidelines.
• Oversee content output, ensuring consistency in quality and storytelling.

Reporting & Insights

• Produce structured reports with actionable insights.
• Provide recommendations, strategic improvements, and clear next steps.
• Monitor industry movements, competitors, and platform updates to inform strategy

Qualifications

• 3–5+ years of hands-on experience in social media, digital marketing, or account management.
• Proven track record managing clients and leading communication end-to-end.
• Solid understanding of paid media fundamentals (campaign structures, KPIs, optimization).
• Experience building and presenting social strategies, content plans, and performance reports.
• Strong organizational and project management skills with ability to lead multi-team
• Ability to translate data and insights into clear business recommendations.
• Comfortable working in fast-paced environments with shifting priorities.
• Strong written and verbal communication skills (English; Arabic is a plus).

Strategic & Analytical

• Ability to build integrated campaign strategies, not just execute tasks.
• Strong understanding of audience segmentation, funnel marketing, and content performance metrics.

AI & Tools

• Proficiency in using AI tools for research, content ideation, analytics, and automation.
• Knowledge of TikTok, Meta, and platform-native analytics and campaign dashboards.

Creative & Content

• Ability to evaluate creative quality, provide structured feedback, and brief creative teams effectively.
• Strong sense of platform-specific storytelling (Reels, TikTok, Shorts, LinkedIn).

Leadership & Soft Skills

• Confident in leading client meetings and presentations.
• Proactive, solutions-oriented approach with the ability to manage pressure well.
• Strong interpersonal skills, capable of motivating and aligning cross-functional teams.