Account Manager

Founded in 2017, Alera Group is one of the nation's leading independent insurance and financial services firms. We combine the strength of a national organization with the personalized service of local experts to help clients succeed across Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, Wealth Services, and Human Capital Solutions.

Collaborate with purpose – Work alongside colleagues who believe the best results come from strong partnerships, shared expertise, and supporting one another.

Build your career – Expand your expertise through meaningful work, continuous learning, and opportunities to grow across a national organization.

Make an impact – Help clients navigate complex challenges while contributing to solutions that make a difference for their businesses, employees, and communities.

At Alera Group, our Employee Benefits team helps organizations attract, retain, and support their employees through innovative benefits solutions. As an Account Manager , you'll play an important role in delivering exceptional client service, building trusted relationships, and helping clients navigate the complexities of employee benefits.

Serve as the primary relationship manager for an assigned book of employee benefits clients

Manage day-to-day client service activities while ensuring timely and accurate delivery of solutions

Support annual renewals, market reviews, carrier negotiations, and marketing activities

Lead client meetings, renewal discussions, and quarterly service reviews

Assist with open enrollment activities, employee education materials, and enrollment meetings

Resolve claims issues, eligibility concerns, billing discrepancies, and carrier-related service matters

Coordinate compliance-related activities, filings, notices, and required documentation

Collaborate with internal teams, vendors, and carrier partners to support client objectives and service delivery

This position is Remote

Remote: This role is primarily remote.

Travel Requirements: Occasional travel may be required to support office implementations, training, and collaboration with project teams.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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