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Account Manager

avua
Abu Dhabi, UAE
fulltime
2 days ago
Client Relationship ManagementSales StrategyBusiness DevelopmentKey Account ManagementNegotiation SkillsCRM Software (e.g.
Free

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Key skills for this role

Client Relationship ManagementSales StrategyBusiness Development
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Key Responsibilities

  • Serve as the primary point of contact for assigned engineering clients.
  • Develop and maintain strong, long-term customer relationships.
  • Understand client needs, technical requirements, and business goals to provide effective solutions.
  • Collaborate with internal engineering, project management, and operations teams to ensure smooth project execution.
  • Prepare and deliver proposals, quotes, and service agreements.
  • Monitor account performance, identify opportunities for upselling or new business, and support overall revenue growth.
  • Address client inquiries, resolve issues efficiently, and ensure high levels of customer satisfaction.
  • Maintain accurate records of client interactions, project progress, and sales activities.

Qualifications

  • Previous experience in account management, customer success, or sales—preferably within engineering, manufacturing, or technical industries.
  • Strong understanding of engineering processes, products, or services (mechanical, electrical, civil, or related fields is a plus).
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to manage multiple clients and priorities in a fast-paced environment.
  • Proficiency with CRM software and basic project coordination tools.

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