Account Manager
Role Overview
The Account Manager position is responsible for retaining existing customers and growing new business by developing and cultivating strong customer relationships. This position is also responsible for generating revenue from new and existing customers through consultative selling and outstanding customer service practices. This position will customarily and regularly exercise discretion and independent judgment relative to matters of significance. This position will be a hybrid role with three days in office each week in the Washington D.C. metro area.
E xecuting and managing the creative development and production cycle for multi-channel programs (email, programmatic, social, search, direct mail). Including:
Partnering with Consulting (Strategy) for new campaign design, development and implementation, including media plan, creative brief and version plan development
Partnering with Data and Analytics teams for accurate targeting, data pull, tracking and reporting
Partnering with internal and external Web Production, Email Service Providers, and our in-house Digital Team for accurate and on time email and digital campaign deployment
Partnering with Print Production for accurate and on time direct mail drop
Serving as the primary liaison between the Client and all internal departments: Strategy, Creative, Data Management, Analytics and Web Production, Print Production and Digital (Display, Social, Video)
Nurturing and growing successful client relationships
Being an advocate for the Client, translating their needs into actionable direction for the Agency; and being an advocate for the Agency, selling in our ideas
Produce program estimates, timelines and budgets with accuracy
Presenting results and final reporting to drive more effective programs
Overseeing quality control at every step of the process and anticipating potential issues
Coordinating creative development for online and offline marketing channels
Maintaining creative / data segmentation version matrices
Maintaining daily status report
CRF development
Full Job Posting
General Summary
The Account Manager position is responsible for retaining existing customers and growing new business by developing and cultivating strong customer relationships. This position is also responsible for generating revenue from new and existing customers through consultative selling and outstanding customer service practices. This position will customarily and regularly exercise discretion and independent judgment relative to matters of significance. This position will be a hybrid role with three days in office each week in the Washington D.C. metro area.
E xecuting and managing the creative development and production cycle for multi-channel programs (email, programmatic, social, search, direct mail). Including:
Partnering with Consulting (Strategy) for new campaign design, development and implementation, including media plan, creative brief and version plan development
Partnering with Data and Analytics teams for accurate targeting, data pull, tracking and reporting
Partnering with internal and external Web Production, Email Service Providers, and our in-house Digital Team for accurate and on time email and digital campaign deployment
Partnering with Print Production for accurate and on time direct mail drop
Serving as the primary liaison between the Client and all internal departments: Strategy, Creative, Data Management, Analytics and Web Production, Print Production and Digital (Display, Social, Video)
Nurturing and growing successful client relationships
Being an advocate for the Client, translating their needs into actionable direction for the Agency; and being an advocate for the Agency, selling in our ideas
Produce program estimates, timelines and budgets with accuracy
Presenting results and final reporting to drive more effective programs
Overseeing quality control at every step of the process and anticipating potential issues
Coordinating creative development for online and offline marketing channels
Maintaining creative / data segmentation version matrices
Maintaining daily status report
CRF development
Qualifications
- Knowledge, Skill, and Abilities:
- Sense of urgency.
- Proven track record of overachievement within sales environment.
- High level of comfort with a technology-driven, fast-paced environment that requires ability to quickly synthesize multiple sources of data.
- Sound and up-to-date technical knowledge; familiarity with using CRM systems.
- Ability to communicate with individuals at all levels in the Company and with various business contacts outside of the Company in an articulate, professional manner. Strong phone skills and written communications skills.
- Outstanding negotiating and closing skills.
- Ability to build and sustain trust among customers and colleagues.
- Ability to make independent choices regarding matters of significance to business operations.
- Ability to travel as needed.
- Education, Experience, and Certification:
- Bachelor’s degree or equivalent experience is required. *
- 3 to 5 years of high-value, business-to-business, solution sales experience is required. *
- Professional training in selling and account planning processes.
- *Minimum requirements needed to perform the job.
- Scope of Job:
- No direct or indirect reports.
- Hybrid role with three days in office required.
- No supervisory responsibility. Occasional supervision received.
- Working conditions are good, with some travel, and a consistent workweek.
- Errors may be serious and difficult to discover.
- Contact with others inside and outside of the Company is regular and frequent.
- Some access to confidential data.
Position Type
Full Time
About Data Axle
Private B2B and B2C data and marketing services provider serving enterprises, small businesses, nonprofits, and political organizations.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Data Axle
Senior Product Designer
, IND
The employer is seeking a Senior Product Designer to define and evolve user experiences for SaaS applications supporting sales and marketing workflows. The role focuses on user-centered design, prototyping, design system
Support Analyst
, IND
Data Axle is seeking an L2 Site Reliability Engineer to improve production resilience across AWS and on-premises infrastructure. The role focuses on incident management, root cause analysis, automation, monitoring, obser
Sr Assoc Demand Generation
Pune, IND
Associate Director - Data Operations
Pune, IND
Specialist,BusinessDevelopment
Pune, IND
Sr Spec Proposal Content Dsnr
Pune, IND
Senior Product Designer
, IND
Support Analyst
, IND
Senior Product Designer
Pune, IND
Support Analyst
Pune, IND