icims

Account Manager

Amerit Fleet Solutions

Remote, USA

Full-time

Mid

Remote

USD 105000-120000 yearly / year

Discovered 2 weeks ago

Full Job Posting

Full benefits within 30 days
Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
401(k) match program
Paid vacation, holidays, and sick time
Commitment to your safety through boot and prescription safety glasses reimbursement
Career and learning development with an extensive training program through our Amerit University
Employee referral program, up to $1,000 bonus
ASE certification program with fee reimbursement and bonus
Employee recognition platform that includes opportunities to redeem points for merchandise
Employee Assistance Program (EAP)
24/7 nurse triage line
Employee discounts on cell phone service and entertainment tickets
Employee resource groups (ERGs) that foster inclusion
Wellness and fitness programs through our providers

Key contact and trusted advisor for account relationships, including all business partners within Amerit and our client
Understand all relevant work orders and contract documents active between Amerit and client, and ensure the business is operating within the confines of all agreements
Consistently track Segment KPIs and present results and trends
Identify risk areas and present them to the General Manager
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress and forecasting account metrics and initiatives; daily/weekly/monthly/quarterly to internal and external stakeholders
Assist with high severity requests or issue escalations as needed
Support Amerit’s Fleet Managers
Travel 20%

Proven work experience as a national account manager or key account manager, preferably within an equipment fleet business. Preferred experience with an industrial or manufacturing customer segment.
Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including the field, executive and C-level
Proficient in MS Excel experience and MS Office to create and present reports
Experience in processing billing, invoices, work orders and fleet repairs
Experience in delivering client-focused solutions based on customer needs
Proven ability to manage multiple account management projects at a time while paying strict attention to detail
Excellent customer service skills
Excellent listening, negotiation, and presentation skills
Excellent verbal and written communications skills
Must be a self-starter and can work independently
BA/BS degree in Business Administration or relevant field
Fleet maintenance experience a plus

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