Account Executive Payward Services

Job Description

Account Executive

New Business Development

• Proactively identify, target, and engage prospective institutional clients across broker-dealers, prime brokers, hedge funds, asset managers, RIAs, multi-family offices, and proprietary trading firms.
• Build and maintain a robust, qualified pipeline with consistent coverage across EMEA, North America, LatAm and APAC, with a focus on EU.
• Lead discovery conversations that uncover client pain points across execution, settlement, custody, embedded digital asset trading, and on and off ramps
• Own and manage the full sales cycle from first contact to signed agreement, coordinating internal stakeholders as needed.

Client Engagement & Relationship Management

• Establish and deepen trusted relationships at MD, CTO, COO, Head of Digital Assets and Head of Trading or equivalent across varying levels within target institutions.
• Conduct high-quality, tailored product demonstrations and commercial presentations, positioning Payward Services as the partner of choice for embedded digital asset trading and brokerage infrastructure.
• Attend and represent Payward Services at key industry conferences, roadshows, and client events (e.g. Money2020, TOKEN2049, Consensus, EuroClear events).
• Maintain accurate and timely CRM records (pipeline stage, contact mapping, meeting notes, next steps) to ensure full commercial visibility.

Market Intelligence & Feedback Loop

• Serve as the voice of the market internally, synthesising feedback from prospects and clients to inform product roadmap, pricing strategy, and go-to-market positioning.
• Contribute to thought leadership efforts including white papers, event panels, and sales collateral development.

Cross-Functional Collaboration

• Partner with Product, Compliance, Legal, and Engineering to scope and structure deals, ensuring commercial viability and regulatory alignment.
• Work closely with the Client Success and Onboarding teams to ensure a seamless transition from prospect to live client.
• Collaborate with Marketing on targeted campaign strategies, account-based marketing, and event-led pipeline generation.
• Support the refinement of commercial terms, MSAs, and partnership agreements in coordination with Legal.

Skills You Should HODL

• 8+ years of institutional sales experience within financial services, with demonstrable success in a hunter/new business role.
• Deep and active network of relationships with broker-dealers, prime brokers, hedge funds, asset managers, and/or RIAs at a decision-maker level.
• Proven track record of closing complex, multi-stakeholder B2B deals with 6–7 figure ACV (annual contract value).
• Strong understanding of brokerage infrastructure, execution services, prime services, or embedded trading / white-label solutions.
• Working knowledge of crypto, digital assets, and blockchain technology, able to speak credibly to institutional audiences on topics including stablecoins, tokenised assets, custody, on-chain settlement, and DeFi.
• Comfortable operating across multiple time zones and managing a global client base from a European base.
• Excellent written and verbal communication skills in English; ability to distill complex technical and regulatory concepts into compelling commercial narratives.
• Degree level education or equivalent professional experience in Finance, Economics, Business, or a related field.
• Nice to haves
• Experience selling digital asset infrastructure, crypto prime brokerage, embedded finance, or API-based trading solutions.
• Prior experience at a crypto exchange, digital asset custodian, prime broker, or fintech infrastructure provider.
• Additional European language skills (German, French, Dutch, or Nordic languages a plus).
• Familiarity with regulatory frameworks across key jurisdictions: MiFID, MiCA (EU), FCA (UK), MAS (Singapore), SEC/FINRA (US).
• Experience engaging with compliance and legal teams within financial institutions as part of the sales process.
• CFA, CAIA, or equivalent professional qualification.
• *Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.*
• *Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.*
• *We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.*
• Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives.
• We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job.
• We encourage you to apply for roles where you dont fully meet the listed requirements, especially if youre passionate or knowledgable about crypto!
• We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process.
• These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions.
• Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.
• As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind.
• Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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