Abu Dhabi Open Innovation Hub Business Development Manager

Overview

Open Innovation Hubs

Mission

• Client Acquisition & Relationship Management

• Identify and engage with potential clients across strategic sectors (e.g., Energy, Marine, Certification, Innovation Ecosystems).
• Build and maintain long-term relationships with key decision-makers and stakeholders in client organizations.
• Support client engagement in both regional and global contexts, leveraging OIH locations for demos, pilot programs, and workshops.

• Sales Strategy & Execution

• Develop and execute sales plans aligned with Learning Services objectives and global strategy.
• Lead the end-to-end sales cycle: prospecting, proposal development, negotiation, contract closing.
• Monitor and track order intake pipeline, ensuring a steady flow of business aligned with strategic targets.

• Solution Design & Technical Advisory

• Collaborate with internal Learning, Product, and Instructional Design teams to co-create customized and scalable learning solutions.
• Translate client needs into technical and commercial proposals, including blended, digital, experiential, and sector-specific modules.
• Provide guidance on integrating Learning solutions with client systems and processes.

• Market Intelligence & Positioning

• Conduct competitor analysis, monitor market trends, and identify growth opportunities in the Learning Services domain.
• Provide insights and feedback to global and regional teams to refine the Learning portfolio and delivery models.
• Identify cross-selling and mutual opportunities across other services in the organization.

• Contract Management & Negotiation

• Lead contract negotiations, tenders, and quotations for Learning Services, ensuring favorable terms.
• Capture lessons learned from completed contracts to improve future sales processes and offerings.

• Performance Monitoring & Reporting

• Track and report on sales KPIs, pipeline status, forecast accuracy, and revenue contribution.
• Ensure CRM systems are updated with client interactions, opportunities, and contract progress.
• Support global and regional teams in business planning, strategy execution, and reporting.

• Alliances & Partnerships

• Identify and explore opportunities for alliances, partnerships, and collaborations to expand Learning Services reach.
• Work with internal and external partners to co-deliver programs and access new markets.

• Customer Engagement & Satisfaction

• Act as a trusted advisor to clients, ensuring solutions meet business and capability development needs.
• Monitor client satisfaction, promote repeat business, and identify opportunities for portfolio expansion.
• Knowledge of Learning Services & Technology:
• Stay updated on the organization’s current and emerging Learning Services offerings, LMS platforms, digital tools, and instructional methodologies.
• Advise clients and internal teams on emerging learning trends and technology-enabled solutions.

Qualifications

• Minimum 5–8 years of experience in B2B sales of training, learning, or capability development services.
• Proven track record of meeting or exceeding sales targets in a consultative selling environment.
• Strong understanding of Learning technologies, LMS platforms, instructional design, and experiential learning methods.
• Excellent communication, negotiation, and relationship management skills.
• Analytical thinking to assess market trends, competitor activities, and performance metrics.
• Familiarity with CRM systems and sales enablement tools.
• Fluent in English; additional languages are a plus.
• Willingness to travel internationally as required.

Competencies

• WORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently.
• FORESIGHT & INSIGHT - Context awareness adopting a systemic perspective and informed decision making.
• PERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally.
• INTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others.
• DOMAIN & BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise.
• RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure & mobility, industry, research & development sectors.
• Our business model covers the full process of project development, from concept to completion.
• *At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas.
• We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind.
• We are also compliant to the Italian Law n. 68/99.*