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"AI Service Experience Analyst" Jobs in United States

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AI Service Experience Analyst

Concentrix · Columbus

USD 92250-120000 yearly / yearMidFull-timeRemote

Title: AI Service Experience Analyst Location: Remote in USA Position Summary The AI Service Experience Designer will shape, refine, and continuously improve AI-enabled service experiences that are intuitive, accurate

Skills

AI-enabled service experience designPrompt designConversational flows and user journeysAI agents and generative AI interactions

Discovered 2 weeks ago

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AI Analyst

PCL Construction · Chandler

MidOnsite

The future you want is within reach. Let’s build it together. At PCL Industrial Services, Inc., part of the PCL Family of Companies (PCL), we don’t just build projects—we build opportunities, careers and communities. We

Skills

AI-enabled toolsPrompt engineeringLow/no-code solutionsBusiness process mapping

Discovered 4 days ago

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IT Systems Management Analyst

Luxoft · Chaska

MidFull-timeOnsite

Project description Join Our Team: Innovating Health Care with Cutting-Edge Technology We are looking for an Associate Systems Management Analyst to support mission-critical enterprise Mainframe operations. The role focu

Skills

Mandatory Skills: Mainframe Operations LPAR Workload Automation Mainframe Batch Processing CICS DB2 Mainframe Maintenance SLA Monitoring Incident Management Mandatory Skills Description 2+ years of experience supporting large-scale enterprise Mainframe environments with multiple LPARs, or a Bachelor's degree. Minimum 2+ years of experience supporting workload automation requests across multiple application teams and Mainframe maintenance activities. At least 1+ year of hands-on technical experience with CICS, DB2, and Mainframe infrastructure. Strong understanding of batch processing, system monitoring, SLA management, incident escalation, and operational procedures. Ability to work collaboratively in a mission-critical enterprise environment and comply with Data Center security requirements. 3+ years of experience with ServiceNow for incident and change management and Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7. Bachelor's degree in Computer Science, Information Technology, or a related field. ITSM certification or equivalent experience. Familiarity with AI-assisted operational tools, automation, and continuous improvement practices within Mainframe environments.

Discovered 4 days ago

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IT Systems Management Analyst

Luxoft · Elk River

MidFull-timeOnsite

Project description Join Our Team: Innovating Health Care with Cutting-Edge Technology We are looking for an Associate Systems Management Analyst to support mission-critical enterprise Mainframe operations. The role focu

Skills

Mandatory Skills: Mainframe Operations LPAR Workload Automation Mainframe Batch Processing CICS DB2 Mainframe Maintenance SLA Monitoring Incident Management Mandatory Skills Description 2+ years of experience supporting large-scale enterprise Mainframe environments with multiple LPARs, or a Bachelor's degree. Minimum 2+ years of experience supporting workload automation requests across multiple application teams and Mainframe maintenance activities. At least 1+ year of hands-on technical experience with CICS, DB2, and Mainframe infrastructure. Strong understanding of batch processing, system monitoring, SLA management, incident escalation, and operational procedures. Ability to work collaboratively in a mission-critical enterprise environment and comply with Data Center security requirements. 3+ years of experience with ServiceNow for incident and change management and Workload Automation as a Service (WLAaaS) tools such as TWS/z or CA7. Bachelor's degree in Computer Science, Information Technology, or a related field. ITSM certification or equivalent experience. Familiarity with AI-assisted operational tools, automation, and continuous improvement practices within Mainframe environments.

Discovered 4 days ago

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Senior Technical Lead, Data Analytics

Onyx Government Services, LLC ·

USD 140000-155000 yearly / yearLeadFull-timeHybrid

Company Description Onyx Government Services, LLC. is a Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Fairfax, Virginia. We specialize in data management, integration, and analysis solutions t

Skills

Data analyticsData visualizationTableauSAS

Discovered 4 days ago

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Senior Business Analyst

Ripplehire ·

SeniorOnsite

Role description Contact Service Technology (CST) team is the bridge between business stakeholders and technical delivery. You bring clarity to complex problems, translate ambiguous requirements into actionable user s

Skills

Requirements elicitation and documentationUser stories and acceptance criteriaAgile/ScrumJIRA

Discovered 1 weeks ago

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Sr Associate Analyst/Analyst, IT Platform

American Airlines · Fort Worth

SeniorOnsite

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As

Skills

IT software support in production environmentsArtificial intelligence or machine learning toolsIT operationsRegional Airline Operations Technology (AOT) systems

Discovered 2 weeks ago

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Sr Associate Analyst/Analyst, IT Platform

American Airlines · Salisbury

SeniorOnsite

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As

Skills

IT production environment supportArtificial intelligence or machine learning toolsSystem performance and reliability monitoringIncident management and root cause analysis

Discovered 2 weeks ago

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Senior Business Analyst

East West Bank · New York City

SeniorFull-time

Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, mult

Skills

Business analysisBPMN process modelingAI-enabled solution designGenerative AI and LLM workflows

Discovered 3 weeks ago

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Senior User Enablement Analyst

Sherwin-Williams · Cleveland

USD 108531-140086 yearly / yearSeniorFull-timeOnsite

The Data User Enablement Analyst specializes in the enablement leg of our data literacy program by engaging directly with analytics, AI, and data platform users to diagnose and address knowledge and skills gaps. Engageme

Skills

Data user enablementData analysisAnalyticsArtificial intelligence (AI) platforms

Discovered 4 weeks ago

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Enterprise AI Business Analyst

Accenture Federal Services · Arlington

MidOnsite

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the li

Discovered 1 months ago

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Digital Experience Analyst (MN, WI, or ND Resident Only)

Magnifi Financial · Sartell

MidFull-timeHybrid

Position Summary Responsible for evaluating, measuring, and continuously improving Magnifi Financial's member-facing digital experience across consumer, business, treasury management, AI, and self-service channels. Help

Skills

Digital bankingDigital experience analyticsMember journey analysisQuantitative and qualitative analysis

Discovered 1 months ago

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Sales Operations Manager

Everfox · Herndon

USD 102700-137900 yearly / yearManagerFull-timeHybrid

Trusted Connectivity for AI-Powered Dominance. Everfox delivers trusted connectivity to protect the world’s most critical environments and safeguard the sensitive data powering decision advantage. Built for m

Skills

Sales operationsBusiness systems analysisSalesforce.comSalesforce CPQ

Discovered 1 months ago

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Systems & Automation Analyst, IAS

Lockton · Dallas

MidFull-time

Your Responsibilities Due to continued growth and increasing focus on operational scalability, Lockton is seeking a Systems & Automation Analyst to support the Integrated Absence Solutions practice. This role is resp

Skills

Workflow automationMicrosoft Power AutomateMicrosoft Power AppsMicrosoft Power BI

Discovered 1 months ago

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HR Analyst - AI Solution Focus

Baylor Scott & White Health · Dallas

MidFull-time

About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott & White is the largest not-for-profit healthcare system in Texas that empowers you to li

Skills

Leena AIHRISSaaS HRIS PlatformsHR Data Analysis

Discovered 1 months ago

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