"Team Lead Contact Center" Jobs in UAE

Team Lead Contact Center

Fakeeh Care Group · Dubai

Fakeeh Health is a pioneering healthcare group brought to the UAE by the esteemed founders of Fakeeh Care Group, KSA. With a strong legacy in clinical excellence, research & inn...

Team Lead Contact Center

Fakeeh University Hospital · Dubai

ABOUT US Fakeeh Health is a pioneering healthcare group brought to the UAE by the esteemed founders of Fakeeh Care Group, KSA . With a strong legacy in clinical excellence, research & innovation, and academic integration

Job Summary: The Contact Center Team Lead will oversee daily operations of the hospital’s contact center, ensuring high-quality patient interaction, efficient call handling, and service excellence. The role requires stro

Contact Center Supervisor

Sobha Realty · Dubai

We are seeking an experienced Contact Center Supervisor with a strong background in the Real Estate sector to lead and manage a high-performing team of customer service agents. The ideal candidate will be responsible for

Arabic Speaker Junior Call Center Agent(Lead Follow-Up & Customer Engagement)

Sahi Real Estate · Dubai

Location: Dubai, UAE Employment Type: Full-Time Salary: AED 3,000 – AED 4,000 per month About the Role We are looking for a motivated and professional Arabic-speaking Junior Call Center Agent to join our team. The primar

Senior Lead, Contact Center Tech (Voice, Video & Chat) - Emiratised Role

First Abu Dhabi Bank (FAB) · Abu Dhabi

General Functional Responsibilities Provide visionary leadership to cross-functional technology teams, fostering a culture of innovation and agility. Continuously benchmark against industry best practices and emerging

Administrative Receptionist

German Neuroscience Center FZ-LLC · Dubai

Administrative Receptionist in position in leading, well-reputed center for Neurology, Psychiatry, Psychology in Dubai Summary: We are seeking a professional, organized, and patient-focused Administrative Receptionist to

Contact Center Operations Manager

Cleveland Clinic Abu Dhabi · Abu Dhabi Emirate

JOB SUMMARY The Operations Manager, Contact Center is responsible for managing the day-to-day operations of the Contact Center, ensuring high performance across all service channels, including appointment scheduling, cal

Manager, Call Center

Sukoon Insurance · Dubai

Job Summary: Efficiently lead the Contact Centre’s team to continuously improve Customer Service & Production through consistent delivery of superior customer experience. Support the Contact Centre Head in ensuring adh

Senior Lead, Contact Center Tech (Voice, Video & Chat) - Emiratised Role

First Abu Dhabi Bank (FAB) · Abu Dhabi

General Functional Responsibilities Provide visionary leadership to cross-functional technology teams, fostering a culture of innovation and agility. Continuously benchmark against industry best practices and emerging

Lead Backend Engineer (Microsoft Stack)

Andersen · Abu Dhabi

Andersen is seeking a Lead Backend Engineer (Microsoft Stack) for a project building a Teams-based contact center on Azure, ensuring scalable, reliable, and high-performance real-time communication solutions. The custome

Lead, Cyber Security Engineer -UAE National

TAQA Group · Abu Dhabi

Job Summary: To configure, manage, operate, and administer the Security Information and Event Management/Security Orchestration, Automation, and Response (SIEM/SOAR) management solution. This role serves as the point of

Cargo Contact Center & Control Tower Manager

Etihad · Abu Dhabi

Job Description Synopsis Lead and direct the 24/7 Network Control Tower and Cargo Contact Centre teams that provides day-to-day control, live monitoring and proactive follow up of global network shipments, operational pe

Job Description Job Description Synopsis Lead and direct the 24/7 Network Control Tower and Cargo Contact Centre teams that provides day-to-day control, live monitoring and proactive follow up of global network shipments

Monitor telesales calls, provide feedback, analyze performance metrics, develop quality assurance procedures, and enhance customer service skills in a telesales environment.