"Manager, Contact Centre Operations" Jobs in UAE

Manager, Contact Centre Operations

First Abu Dhabi Bank (FAB) · Dubai

Team Supervision (only for Team leaders and supervisors) ▪ Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which

TRANS SKILLS EMPLOYMENT SERVICES is seeking a Senior MIS / Data Analyst in Dubai to own the end-to-end data lifecycle for contact centre and business operations. The role involves data engineering, BI, AI/automation, and

Head of Customer Service

Money, Inc. · Dubai

Money, Inc. is seeking a strategic leader to oversee global call centre operations for its telecoms business. The role requires 10+ years managing large-scale, multisite contact centres, with expertise in customer experi

Service Centre Coordinator (UAE National)

Alfa Laval · Abu Dhabi

Job Description To coordinate Service Centre operations by acting as the central point of contact between customers and internal stakeholders, ensuring effective communication, seamless job execution, customer satisfacti

Service Centre Coordinator (UAE National)

Alfa Laval · Abu Dhabi

Job Description: To coordinate Service Centre operations by acting as the central point of contact between customers and internal stakeholders, ensuring effective communication, seamless job execution, customer satisfact

Head of Operations & AI Optimisation

Miral Destinations · Abu Dhabi Emirate

The Head of Operations & AI Optimisation is responsible for leading the strategic and day to day performance of the contact centre, ensuring exceptional service delivery, operational efficiency, and continuous improvemen

Quality Assurance & Training Manager (Contact Centre Trainer)

Metabolic · Dubai

Role Overview The Quality Assurance & Training Manager is responsible for ensuring consistent service quality across Sales and Customer Support teams by defining QA standards, monitoring performance, and building structu

Quality Assurance & Training Manager (Contact Centre Trainer)

METABOLIC · Dubai

Role Overview The Quality Assurance & Training Manager is responsible for ensuring consistent service quality across Sales and Customer Support teams by defining QA standards, monitoring performance, and building structu

Job description Should be punctual Demonstrate a “can do” attitude at all times. Handle customers with utmost care and offer them adequate support. Ensuring a smooth conversation with any customer and providing neces

Job description Should be punctual Demonstrate a “can do” attitude at all times. Handle customers with utmost care and offer them adequate support. Ensuring a smooth conversation with any customer and providing neces

Job description Should be punctual Demonstrate a “can do” attitude at all times. Handle customers with utmost care and offer them adequate support. Ensuring a smooth conversation with any customer and providing neces

AVP, Contact Centre - Customer Care Unit

First Abu Dhabi Bank (FAB) · Abu Dhabi

Units Supervision and Team Managers ▪ Organize and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with op

SkyCargo Contact Centre Operations Officer - Emiratisation

Emirates · Dubai

Job Purpose With over 40 years of global trading experience, SkyCargo connects people and businesses to a world of incredible opportunities. Within this role you will ensure effective day-to-day contact centre operations

SkyCargo Contact Centre Operations Officer

The Emirates Group · Dubai

Job Purpose With over 40 years of global trading experience, SkyCargo connects people and businesses to a world of incredible opportunities. Within this role you will ensure effective day-to-day contact centre operations

Private Bank - Client Service Executive, Global South Asia - Associate

Deutsche Bank · Dubai

Position Overview Details of the Division and Team: Provide fundamental support to the Relationship Manager(s) (RM), Investment Managers (IM) to assist in the day-to-day business activities in all aspects of client servi