"Manager, Contact Center Operations" Jobs in UAE

Manager, Contact Center Operations

First Abu Dhabi Bank (FAB) · Abu Dhabi

Team Supervision (only for Team leaders and supervisors) ▪ Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which

Manager, Contact Center Operations

First Abu Dhabi Bank (FAB) · Abu Dhabi

Team Supervision (only for Team leaders and supervisors) ▪ Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which

Manager, Contact Center Operations

First Abu Dhabi Bank (FAB) ·

Team Supervision (only for Team leaders and supervisors) ▪ Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which

Contact Center Operations Manager

Cleveland Clinic Abu Dhabi · Abu Dhabi Emirate

JOB SUMMARY The Operations Manager, Contact Center is responsible for managing the day-to-day operations of the Contact Center, ensuring high performance across all service channels, including appointment scheduling, cal

Partner Performance Manager, CS Global Outsourcing

Q-Express Documents Transport - G25 · Dubai

Amazon seeks a Partner Performance Manager to drive partner success and operational excellence in customer service outsourcing. The role involves managing vendor relationships, ensuring compliance, and implementing new p

Project Manager

TP · Dubai

TP is seeking a Project Manager for Contact Center initiatives to plan, execute, and oversee projects that improve contact center operations, customer experience, technology implementation, and process optimization. The

Contact Center Manager

Sobha LLC · Dubai

Sobha LLC seeks a Contact Center Manager in Dubai to lead a team of at least 15 agents handling inbound/outbound interactions. Responsibilities include monitoring operations, performance reviews, escalation handling, and

Oncall Call Center seeks a Coordinator to serve as a central point of contact for cross-departmental collaboration, workflow optimization, vendor management, and project support. The ideal candidate has proven experience

WFM Analyst - Contact Center

Xad Technologies · Dubai

Role Overview The Workforce Management (WFM) Analyst is responsible for forecasting, scheduling, capacity planning, and workforce optimization to ensure Service Level Agreements (SLAs) , operational efficiency , and cost

Administrative & Client Services Assistant

The Mother Tongue Center · Abu Dhabi Emirate

We are hiring an Administrative Assistant to support daily operations and ensure a smooth experience for students and clients. (Monthly Salary: 4,000 AED) This is a client-facing role, not just back-office work. You will

Contact Center Operations Specialist

Wolverine Worldwide · Rockford

Wolverine World Wide, Inc. (NYSE:WWW) is one of the world’s leading designers, marketers, and licensors of footwear and apparel; It’s global footprint spans 170 countries and territories. The Company’s portfolio includes

A friendly, organized, and empathetic Medical Receptionist to be the first point of contact for our patients. You'll manage front desk operations, ensuring smooth patient flow, accurate administrative support, and an exc

Voice Engineer

Dicetek LLC · Abu Dhabi

Job Title: Voice Engineer Job Summary We are seeking an experienced Voice Engineer to design, implement, support, and optimize enterprise voice and contact center solutions. The ideal candidate will have hands-on experie

Concierge Agent

Miral Destinations · Abu Dhabi Emirate

The role of the Concierge Agent is centered around delivering an exceptional level of service in alignment with our commitment to providing an outstanding guest experience in a contact center environment. As a key contri

Job Title: Voice Engineer Job Summary: We are seeking an experienced Voice Engineer to design, implement, support, and optimize enterprise voice and contact center solutions. The ideal candidate will have hands-on experi